Shipping Representative (34816)

Job Summary

We are seeking a Shipping Representative to accurately package, verify, process, and ship domestic, international, and hazardous material orders while ensuring compliance with established shipping procedures. This is a highly physical, fast-paced, and high-structure position.

Essential Functions, Duties & Responsibilities

• Accurately package, verify, label, and prepare domestic, international, and hazardous material shipments.
• Examine shipment contents and compare against manifests, invoices, packing slips, RGA/RMA documentation, and other records to verify accuracy.
• Securely package boxes and materials to prevent damage during transit.
• Route outgoing shipments to the appropriate destination and coordinate time-sensitive deliveries.
• Utilize SAP and Salesforce to process shipments, print/reference product information, enter tracking numbers, and update shipment details.
• Cook up with shipping carriers including UPS, FedEx, and DHL to schedule pickups, provide shipping instructions, and resolve shipment-related issues.
• Prepare international and customs-compliant shipments and ensure required documentation is accurate and complete.
• Receive inbound deliveries and inspect contents to ensure consistency with RGA/RMA paperwork and other documentation.
• Support various shipping functions, including daily, weekly, hazardous material (HAZMAT), and international shipments.
• Operate or learn to operate a forklift and company cargo van as required.
• Maintain accurate shipping records and documentation.
• Maintain a clean, safe, organized, and compliant shipping environment.
• Aid with process improvement initiatives and identify opportunities to improve shipping efficiency and accuracy.
• Work collaboratively with internal departments, carriers, and other team members to ensure shipments are completed accurately and on time.
• Perform other related duties as assigned.

Physical & Work Environment Requirements

• This is a physically demanding position requiring regular standing, walking, bending, reaching, lifting, and moving packages/materials.
• Ability to work in a fast-paced, high-pressure, highly structured environment.
• Must be comfortable handling multiple priorities and meeting time-sensitive shipping deadlines.
• Ability to work beyond the scheduled shift end time when necessary to ensure all shipments have left the facility.
• Occasional workdays may extend until 8:00–9:00 PM based on shipment and airport transportation requirements.
• Ability to safely operate or learn to operate a forklift and company cargo van.
• Must follow all safety, shipping, hazardous-material, and company procedures.