Shipping Receiving Lead

About the Role

The Shipping Lead coordinates daily shipping and receiving operations while serving as the working leader of the warehouse team. This role assigns work, monitors workflow, ensures safety, quality, inventory accuracy, and on-time shipments, and partners with Production, Customer Service, and carriers to meet business objectives.

Responsibilities

• Lead daily shipping, receiving, staging, and warehouse operations.
• Assign and prioritize work based on production schedules, carrier deadlines, and staffing.
• Monitor dock activity, manage Conduit dock appointments, and adjust resources to meet shipping commitments.
• Perform and oversee loading, unloading, trailer inspections, and DOT-compliant load securement.
• Operate forklifts and other powered industrial equipment safely.
• Ensure accuracy of Bills of Lading, pick sheets, packing lists, receiving documents, and inventory transactions.
• Investigate inventory discrepancies, shipping errors, and damaged freight; implement corrective actions.
• Lead daily shift meetings, weekly safety huddles, and company safety standdowns.
• Train and coach associates on SOPs, equipment operation, safety, and warehouse processes.
• Monitor performance and report to the Plant Manager needs for coaching and corrective actions.
• Maintain warehouse safety, PPE compliance, forklift inspections, and 5S housekeeping standards.
• Coordinate daily with Production, Customer Service, and carriers regarding priorities and issues.
• Track KPIs including on-time shipping, inventory accuracy, receiving performance, and damage rates.
• Lead continuous improvement initiatives to improve safety, efficiency, and material flow.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• 3–5 years of warehouse/shipping experience in manufacturing.
• Previous lead or supervisory experience preferred.
• Valid driver's license required; CDL if required by facility.
• Forklift certification or ability to obtain certification.
• Strong leadership, communication, organization, problem-solving, and inventory control skills.

Core Values

Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role.

• Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment.
  • Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization, and Learning Agility.
• Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations.
  • Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork.
• Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization.
  • Competencies: Honesty, Consistency & Dependability, and Commitment to Excellence.
• Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world.
  • Competencies: Communication, Results Oriented, and Flexibility.
• Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own.
  • Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy.
• Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others.
  • Competencies: Commitment, Persistence & Tenacity, Humility, and Respect.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must frequently lift and carry up to 40 pounds.
• Specific vision abilities required include close vision and the ability to read production tags, labels, inspect parts, and navigate production aisleways.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
• The employee is frequently required to stand, walk, reach with hands and arms, stoop/crouch, bend, or twist.
• The employee is occasionally required to push, pull, and/or move material and work in awkward positions, such as underneath equipment or around machines in operations area.
• The employee must be able to work from ladders/platforms as needed, safely operate a forklift, and communicate (verbally and visually) with pedestrians.
• The employee must be able to inspect the forklift as required and communicate issues.
• Must have the ability to provide clear explanation and direction on issues and resolutions.
• Must be able to apply critical thinking to perform problem solving for complex tasks, including recognizing hazards and mitigating risk.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The work environment is typical of most manufacturing environments with proximity to other production associates, materials, and machinery.
• The noise level in the work environment is usually moderate to high, with ear protection required.
• Moderate exposure to heat, cold, and noise. Heat and cold exposure is dependent on external weather temperatures.
• Work areas may occasionally have wet or damp conditions.