Shipping & Receiving Clerk II_Shipping
About the role
This position is responsible for performing level II Shipping & Receiving functions to properly pick, pack, ship, and receive all products and materials for assigned location. Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Confirms pickup number with Drivers and provides instruction for pickup. Confirms delivery for receivables. Types correspondence to carriers, customers, Shipping team, etc. in the form of e-mail, memos, letters, etc. Assigns time-sensitive, high profile, white glove, and/or load discrepancy communications to the Shipping Expeditor. Schedules freight pickups & containers using SSD and/or scheduling board. Adheres to and follows all quality guidelines; continually checks materials and orders to ensure accuracy. Maintains a safe and orderly work environment; maintains fork truck by completing proper inspection and reporting any maintenance issues immediately to supervisor and maintenance department.
Responsibilities
- General Answer incoming phone calls and direct them to the appropriate personnel
- Greet drivers and/or customers upon entering the Shipping office
- Assist drivers/customers with issues within scope of knowledge and authority
- Confirm pickup number with Drivers and provide instruction for pickup
- Confirm delivery for receivables
- Type correspondence to carriers, customers, Shipping team, etc. in the form of e-mail, memos, letters, etc.
- Assign time-sensitive, high profile, white glove, and/or load discrepancy communications to the Shipping Expeditor
- Schedule freight pickups & containers using SSD and/or scheduling board
- Adhere to and follow all quality guidelines; continually check materials and orders to ensure accuracy
- Maintain a safe and orderly work environment; maintain fork truck by completing proper inspection and reporting any maintenance issues immediately to supervisor and maintenance department
- Prepare orders for shipment; retrieve materials and stage, wrap and strap skids as required or select pre-assembled orders
- Recommend method of shipment, utilizing knowledge of shipping procedures, carriers, routes, and rates
- Affix shipping labels, identifying information, and shipping instructions onto packed orders, pallets, or containers; post weights and shipping charges, and affix postage
- Examine outgoing shipments to ensure shipments meet specifications
- Load trucks, flatbeds, and/or containers; process all transfer paperwork
- Operate fork truck or use hand truck to lift/transport raw materials and finished products while adhering to all power industrial equipment rules and safety requirements
- Prepare shipping paperwork (domestic & international), bills of lading, and maintain documentation of orders shipped within Epicor to ensure accuracy
- Schedule LTL carriers for daily pickup
- Close packs/scan documents as trucks are loaded
- Print Bill of Ladings (BOL) and match with Epicor paperwork
- Process packs creating Bill of Ladings (BOL) in Epicor as time allows
- Print pick lists for same day orders released off of Credit hold
- Perform computer functions necessary to track various aspects of orders
- Receive merchandise, check and sign delivery slips; print proper receiving/transfer documents and route incoming materials, supplies, or equipment to the appropriate department or area within the same day received
- Unpack/examine incoming shipments, record shortages and discrepancies; work directly with Purchasing team to resolve any discrepancies on deliveries
- Process receipts in Epicor within same day received
- Scan/attach receiving documentation per Purchasing SOP
- Receive Return Merchandise Authorizations (RMA); work with Quality/Supply Chain to determine disposition
- Misc. Depending on work site/location, may be responsible for the following:
- Ecore plant transfer paperwork for daily Shipping Driver run
- Oversees polymer truck deliveries; contact appropriate department and ensures sign in/out procedures are followed
Requirements
- High School Diploma or GED or 4 years of machine operator/manufacturing experience required
- 2-3+ years' experience performing a variety of shipping & administrative duties
- 12-months fork truck experience required
- Proficient in Microsoft Office applications to include: Excel, Word and Power Point; must have the ability to learn new software programs (USPS, FedEx, ERP, etc.)
- Excellent verbal and written communication skills with the ability to maintain a positive, polite and friendly demeanor during challenging situations; English fluency (read, write, speak)
- Proven ability to multitask in a stressful environment (dirty, confined spaces, strict timelines, etc.), attention to detail, and adapt to changing demands
- Read and understand units of measure; ability to perform basic math functions
- Able to work independently and as part of a team
- Must be safety conscious and carry out work responsibilities in a safe manner
- Able to safely perform related physical requirements/demands of the role
- Able to work overtime to meet operational requirements
Qualifications
- High School Diploma or GED
- 4 years of machine operator/manufacturing experience
- 2-3+ years' experience performing a variety of shipping & administrative duties
- 12-months fork truck experience
Skills and Abilities
- High School Diploma or GED or 4 years of machine operator/manufacturing experience required
- 2-3+ years' experience performing a variety of shipping & administrative duties
- 12-months fork truck experience required
- Proficient in Microsoft Office applications to include: Excel, Word and Power Point; must have the ability to learn new software programs (USPS, FedEx, ERP, etc.)
- Excellent verbal and written communication skills with the ability to maintain a positive, polite and friendly demeanor during challenging situations; English fluency (read, write, speak)
- Proven ability to multitask in a stressful environment (dirty, confined spaces, strict timelines, etc.), attention to detail, and adapt to changing demands
- Read and understand units of measure; ability to perform basic math functions
- Able to work independently and as part of a team
- Must be safety conscious and carry out work responsibilities in a safe manner
- Able to safely perform related physical requirements/demands of the role
- Able to work overtime to meet operational requirements
Benefits
Competitive medical, dental, vision, and prescription insurance coverage
401k with a company match
PTO
Tuition reimbursement
Opportunities for development and internal promotions
Two minute walk to eco-friendly public transportation from rabbittransit
What we offer you
Competitive medical, dental, vision, and prescription insurance coverage
401k with a company match
PTO
Tuition reimbursement
Opportunities for development and internal promotions
Two minute walk to eco-friendly public transportation from rabbittransit
Notice to prospective applicants
Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.