Shipping & Receiving Clerk

About the role

We are seeking a detail-oriented and organized Shipping Coordinator to manage and oversee the day-to-day shipping and receiving operations. The ideal candidate will ensure timely, accurate, and cost-effective shipments while maintaining quality control throughout all phases of the shipping process. For more information, visit senneca.com.

Responsibilities

• Manage and schedule outbound and inbound shipments while ensuring compliance with company policies and international shipping regulations.
• Liaise with logistics providers, shipping companies, and suppliers to negotiate shipping rates, confirm pickup schedules, and resolve any delivery discrepancies.
• Adhere to all shipping regulations, including those related to safety, customs, and hazardous materials.
• Work closely with the warehouse, sales, and customer service teams to meet delivery requirements and resolve any shipping issues promptly.
• Identify opportunities for cost-saving in shipping operations without compromising on delivery quality or timelines.
• Generate shipping labels, bills of lading, and other required documentation for domestic and international shipments.
• Monitor the status of shipments to ensure timely delivery and address any delays, damages, or issues that arise during transit.
• Assist in maintaining accurate records of inventory movements, including tracking incoming and outgoing products, and updating inventory levels in the system.
• Prepare and maintain shipping activity reports, including delays, returns, and cost metrics.

Requirements

• High School Diploma or equivalent (Associate or Bachelor’s Degree in Logistics, Supply Chain, or related field preferred).
• 2+ years of experience in shipping, logistics, or a related field.
• Familiarity with shipping software (such as UPS, FedEx, or other carrier systems) and ERP systems (e.g., SAP, Oracle, etc.).
• Ability to lift up to 50 lbs. and stand for extended periods of time.

Skills

• Strong organizational and multitasking abilities.
• Excellent communication and negotiation skills.
• Attention to detail and problem-solving mindset.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of customs regulations and international shipping requirements.
• Forklift certification is a plus.