Shipping & Receiving Clerk

Responsibilities

• Always follow safety procedures and perform all tasks safely in an accurate, timely, and safe manner.
• Follow company standards and regulations.
• Maintain the warehouse and dock areas in a safe, orderly, and clean manner and perform other manual functions necessary for all warehouse operations.
• Fill common carrier orders and follow delivery schedules for loading.
• Complete shipping documents and receipts in the Sage/Scanforce system.
• Stage and organize materials and ingredients.
• Schedule daily customer shipments, follow up with carriers, and communicate with customer service.
• Send daily shipment log and scanned BOL’s to customer service.
• Prepare finished products for shipment per procedure, load trailers as per loading procedure, and complete loading paperwork.
• Coordinate bills of lading/pick tickets for deliveries.
• Assist in handling customer emergency requests for product or late shipments during off-hours.
• Complete shipping documentation for order revisions to ensure customer service accuracy.
• Document, inspect, and unload inbound products and materials per written procedures.
• Count physical inventory and conduct cycle counts of all material stored in the warehouse.
• Receive incoming materials and miscellaneous purchase orders, notifying appropriate personnel.
• Obtain certification on numerous types of forklifts and fork trucks (within 90 days of employment if not already certified).
• Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence such as batch or product code.
• Receive and track quality holds.
• Submit purchase requests to Purchasing for inventory managed by the warehouse.
• Participate in special projects as directed by the Production Supervisor and assist in Production Operations when needed.
• Count, repack, or repalletize product when necessary.
• Add additional customer-specific labels as required.
• Handle and store products carefully and properly.
• Perform other duties as assigned.

Requirements

• High school graduate or equivalent.
• 4+ years of experience in manufacturing.
• Experience operating a forklift; certification is a plus.
• GMP experience is a plus.

Skills

• Ability to prioritize and handle detailed information and multiple tasks.
• Ability to work well as part of a team.
• Computer skills: knowledge of Sage, Microsoft Excel, Word, and online shipping procedures.
• Ability to work with minimal supervision.
• Customer service-oriented with skills in positively resolving customer concerns.
• Proactive response to requests for service and assistance.
• Dependable with a strong work ethic.
• Positive approach to change.
• Strong attention to detail and accuracy.
• Relaxed but efficient temperament.
• Attention to detail in paperwork; computer proficiency preferred.