Shipping & Receiving Clerk

About the role

We are seeking a detail-oriented and organized Shipping Coordinator to manage and oversee the day-to-day shipping and receiving operations. The ideal candidate will ensure timely, accurate, and cost-effective shipments while maintaining quality control throughout all phases of the shipping process. Location: Philadelphia, PA.

Responsibilities

• Coordinate shipments: Manage and schedule outbound and inbound shipments while ensuring compliance with company policies and international shipping regulations.
• Communicate with carriers and suppliers: Liaise with logistics providers, shipping companies, and suppliers to negotiate shipping rates, confirm pickup schedules, and resolve any delivery discrepancies.
• Ensure compliance: Adhere to all shipping regulations, including those related to safety, customs, and hazardous materials.
• Collaborate with departments: Work closely with the warehouse, sales, and customer service teams to meet delivery requirements and resolve any shipping issues promptly.
• Cost control: Identify opportunities for cost-saving in shipping operations without compromising on delivery quality or timelines.
• Prepare shipping documents: Generate shipping labels, bills of lading, and other required documentation for domestic and international shipments.
• Track shipments: Monitor the status of shipments to ensure timely delivery and address any delays, damages, or issues that arise during transit.
• Inventory management: Assist in maintaining accurate records of inventory movements, including tracking incoming and outgoing products, and updating inventory levels in the system.
• Reporting: Prepare and maintain shipping activity reports, including delays, returns, and cost metrics.

Qualifications

• High School Diploma or equivalent (Associate or Bachelor’s Degree in Logistics, Supply Chain, or related field preferred).
• 2+ years of experience in shipping, logistics, or a related field.
• Familiarity with shipping software (such as UPS, FedEx, or other carrier systems) and ERP systems (e.g., SAP, Oracle, etc.).
• Ability to lift up to 50 lbs. and stand for extended periods of time.

Skills

• Strong organizational and multitasking abilities.
• Excellent communication and negotiation skills.
• Attention to detail and problem-solving mindset.
• Ability to work under pressure and meet tight deadlines.

Additional Preferred Qualifications

• Knowledge of customs regulations and international shipping requirements.
• Forklift certification is a plus.

Benefits

• Life Insurance
• STD (Short-Term Disability)
• LTD (Long-Term Disability)
• 3 weeks PTO
• 9 paid holidays
• Parental Leave
• 401k with company match
• Medical, dental, vision
• Employee Discount Programs
• Miscellaneous other optional benefits
• Career development and tuition assistance
• Diverse, inclusive and welcoming culture