Shipping Manager

About the role

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com. We are seeking an experienced, results-driven Shipping Manager to lead a high-volume outbound distribution operation. This role oversees Shipping Supervisors, Shipping Coordinators, and hourly associates while ensuring safe, accurate, and on-time shipment of customer orders. The ideal candidate is a team builder, exceptional communicator, trainer, mentor, and hands-on leader who thrives in a fast-paced, high-volume environment during a critical period of operational growth and transformation.

Responsibilities

• Lead, coach, train, and develop Shipping Supervisors, Shipping Coordinators, and hourly employees.
• Build a highly engaged, accountable, and customer-focused team.
• Oversee daily shipping operations including order fulfillment, dock activities, freight scheduling, carrier management, shipment tracking, and shipping documentation.
• Ensure orders are shipped accurately, safely, and on time while meeting productivity and service objectives.
• Manage labor planning, workflow execution, and operational priorities to achieve daily performance goals.
• Drive continuous improvement initiatives focused on productivity, quality, cost reduction, and customer service.
• Partner with Operations, Customer Service, Transportation, and Inventory teams to resolve issues and improve execution.
• Promote and enforce safety standards, company policies, and operational procedures.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 5+ years of leadership experience in shipping, logistics, warehouse, or distribution operations.
• Proven ability to lead teams in a high-volume, fast-paced environment.
• Strong knowledge of shipping processes, freight carriers, warehouse operations, and WMS systems.
• Excellent communication, organizational, analytical, and problem-solving skills.

Skills

• A proven team builder, exceptional communicator, strong leader, trainer, mentor, and change agent who leads by example, develops talent, embraces challenges, and delivers results.

Benefits

• Medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable.
• Access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success.