Shipping Coordinator

About the role

Cray Valley, a TotalEnergies affiliate, is a global supplier of specialty chemical additives, hydrocarbon specialty chemicals, and liquid or solid tackifying resins used to make adhesives, rubbers, polymers, coatings, and other materials. As a pioneer in these advanced technologies, Cray Valley has brought hundreds of performance-enhancing products to market for demanding applications across various sectors.

The Shipping Coordinator ensures accurate, timely, and efficient movement of finished goods, samples, returns, and stock transfers for Grand Junction and external warehouse locations. This role involves processing and monitoring orders in the ERP system, coordinating transportation and warehouse activities, maintaining inventory visibility, supporting FIFO allocation, communicating shipment status, and resolving order, delivery, or customer complaint issues to support reliable service and business continuity.

Responsibilities

• Review and properly execute revenue and sample orders.
• Interface with Materials Manager, Warehouse, Customer Service, Tolling Manager, and transport vendors.
• Monitor inventories and orders for Grand Junction and external warehouses to ensure timely shipping of orders and stock transfers.
• Schedule transfers of Grand Junction products to external warehouse(s).
• Serve as backup for external warehouse sales order processing.
• Interface with external warehouse team(s) to ensure accurate and timely shipments.
• Schedule and monitor processing of external warehouse shipments.
• Collaborate with Materials Manager to ensure adequate product inventory.
• Schedule transport for stock transfers (STO’s) and customer deliveries.
• Monitor the movement, storage, and processing of off-site inventory to ensure availability prior to required ship date; notify Materials Manager and Customer Service of any shortfalls.
• Track on-time shipments of for-sale product and samples.
• Assist in resolving customer complaints.
• Serve as the primary communication interface between warehouse and customer service teams.
• Document receipt of product returns.
• Manage all material movements in the ERP system: bulk, totes, drums, pails, and samples.
• Ensure order allocation (typically FIFO) and troubleshoot allocation or order processing issues.
• Work closely with Corporate Customer Service, Materials Manager, Warehouse, and Plant Manager.
• Interact with the TECV Business Group.

Requirements

• High School diploma or GED equivalent required.
• One of the following:
  • 60+ college credit hours in a business-related field, or
  • College Degree (preferred), or
  • Business school certificate plus 2 years of office experience.
• Minimum of 3 years of office experience.
• Working knowledge of Windows Office Suite (Word, Excel, Outlook, and PowerPoint).
• Working knowledge of SAP.