Shipping Coordinator

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for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID. Remove boilerplate. Must preserve all substantive info. We need to parse the job description. Sections present: - POSITION PURPOSE (maybe About the role) - ESSENTIAL FUNCTIONS (Responsibilities) - QUALIFICATIONS (Qualifications) - SUPERVISORY RESPONSIBILITIES / DIRECT REPORTS (maybe not needed) - WORK ENVIRONMENT AND PHYSICAL DEMANDS (maybe not a standard heading; could be part of Requirements? But we have headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The spec says use those headings for sections. We need to map content accordingly. We have "POSITION TYPE - WORK HOURS - TRAVEL REQUIREMENTS": includes schedule info (full time, 8 hour day shift Monday-Friday, travel

. - Requirements: maybe "Education Required" and "Preferred" etc? Actually those are under QUALIFICATIONS. But we have also "SUPERVISORY RESPONSIBILITIES / DIRECT REPORTS" (none). Could be part of Requirements? Not sure. Better to map: - Requirements: Education Required (High school diploma/GED) and Preferred (Associates or Technical degree...). Also maybe "Onsite presence with regular and reliable attendance." That seems like a requirement. - Qualifications: Competencies and Experience Required list (2+ years experience, interpersonal skills, etc). Also "Proficient general computer skills (Excel)" etc. - Skills: maybe we can extract specific skills like "Excel", "communication", "analytical", "time management", "multitask", etc. But we already have those in Qualifications. Could combine? But spec says we can have both; we can put skills as a subset. - Schedule: Position type - work hours - travel requirements (full time, 8 hour day shift Monday-Friday, travel About the role

The Shipping Coordinator will collaborate on the daily execution of receiving, planning, and shipping of goods by utilizing the appropriate mode of transport for various internal and external customers. They will work cross-functionally with other departments and facilities with an emphasis on load tendering by truck.

Responsibilities

• Schedule transportation for all accepted orders to ensure efficient equipment and facility utilization to maximize on-time deliveries, minimize inventory, and meet customer loading requirements.
• Schedule truck loads with common carriers based on equipment availability and the most consistent, cost-effective companies.
• Notify sales about customers with will call orders when their material is ready for pick up.
• Set and maintain a shipping truck appointment schedule to ensure a smooth, continuous traffic flow through the facility.
• Work with other shipping personnel, operations employees, and shift/production coordinator to optimize shipping output based on facility, production, and staffing limitations.
• Develop and maintain a close working relationship with all departments and carriers to identify potential issues, develop action plans, and implement changes in a timely fashion.
• Ensure accurate information across all paperwork and documentation including, but not limited to, pick tickets, billing, certifications, swapping bundles, etc.
• Verify critical loads meet customer requirements as needed with respect to material identification, piece counts, lift and truck weight limits, cribbing/dunnage instructions, etc.
• Expedite shipments at the request of sales and/or customers.
• Determine staffing levels and capabilities of local drivers and schedule accordingly with SSAB’s contracted carriers.
• Assess poor performance or unreasonable rates on regular lanes and investigate alternative carriers (approved by Transportation Coordinators in Iowa).
• Communicate SSAB’s safety policy with truck drivers and instruct them to follow all rules and regulations while inside the facility.
• Prepare and forward customs paperwork for loads crossing international borders.
• Review material availability and production performance to identify and help resolve any issues that would inhibit effective and efficient delivery.
• Document and relay transportation loss/damage claims with Transportation Coordinators in Iowa as necessary.
• Perform additional duties/projects in support of the Shipping Department as assigned.
• Additional Duties: Assist and serve as back-up to office staff in all other receiving, scheduling, and billing responsibilities relating to Special Steels, rail, and 3rd Party shipments to cover personnel shortages or as otherwise needed (these functions are primarily the responsibility of the 2nd Shift Shipping Coordinator and/or Production Assistant/Associate): Receiving coil and discrete plate into inventory, including the creation of coil/plate tags.
• Investigate in transit shipments via rail to identify problems such as bad orders, incorrect routings, switch errors, waybill issues, no-bills, etc., and follow up with the applicable railroad for problem resolution.
• Coordinate with the local rail transfer company to facilitate efficient scheduling of rail cars into and out of the facility to minimize demurrage cost.
• Compare daily reports against railroads data to ensure railcar billing was properly processed and is currently active.
• Review car flows and on-site loading/unloading in relation to equipment requirements and demurrage.
• Forecast and maintain applicable equipment needs and procurement of rail cars.
• Coordinate all shipping/receiving functions involving Special Steels product
• Review incoming 3rd party material and ensures corresponding paperwork is accurate for its receipt (BOLs, Mill Certs, etc).
• Implements continual improvement initiatives as directed by the Operations Manager.
• Investigate discrepancies with either the vendor or appropriate internal department to ensure correct payment and processing within financial systems.
• Investigate customer concerns or complaints regarding load and paperwork discrepancies to determine possible load errors, identify a root cause, and initiate corrective actions.

Requirements

• High school diploma / GED (required)
• Preferred: Associates or Technical degree in Business, Supply Chain, Logistics or relevant industrial or manufacturing experience.
• Onsite presence with regular and reliable attendance.

Qualifications

• 2+ years of experience with administrative/clerical positions, preferably in a logistical capacity supporting or coordinating dispatch, shipping, receiving, supply chain, etc.
• Excellent interpersonal skills, analytical capabilities, and attention to detail.
• Quick decision making and flexibility in stressful situations.
• Strong oral and written communication skills.
• Self-starter with excellent time management skills, a strong sense of ownership, and the ability to multitask effectively.
• Must be able to work independently and with a team.
• Proficient general computer skills (Excel) and ability to quickly learn new systems.
• Ability to navigate difficult conversations and communicate effectively in front of small groups.
• Two to three years of experience in scheduling, shipping, receiving, or other comparable field within a manufacturing environment.

Skills

• Excel proficiency
• Interpersonal and communication skills
• Analytical and detail‑oriented
• Time management and multitasking
• Decision‑making under pressure
• Ability to work independently and in teams
• Knowledge of shipping, receiving, logistics processes

Schedule

• Position is full time, non‑exempt, and is eligible for overtime.
• Position works an eight (8) hour day shift, Monday through Friday.
• Travel for this position is expected to comprise less than 2% of work hours.
• Position is full time, Exempt, works 1st shift with additional overtime coverage as needed.

We need to ensure no duplicate content. The schedule section includes both non-exempt and exempt statements; we keep both as they appear. Check for any boilerplate: We removed "POSITION TYPE - WORK HOURS - TRAVEL REQUIREMENTS:" etc. We kept the substance. We also removed "SUPERVISORY RESPONSIBILITIES / DIRECT REPORTS No direct reports" (no content). We removed "WORK ENVIRONMENT AND PHYSICAL DEMANDS" because not a standard heading; but maybe we could include under Requirements? However the spec says we can only use those headings; we could incorporate physical demands into Requirements? But we already have Requirements for education etc. Might be okay to omit physical demands as not covered by headings; but we must preserve ALL substantive information. The physical demands are substantive. We need to include them somewhere. Since we don't have a heading for that, we could include under Requirements (maybe as a sublist). The spec says use those headings for section headings, but does not forbid adding other content under those headings. So we can add physical demands under Requirements or maybe under Qualifications? Better under Requirements as it's about job requirements. Thus we should add a subsection under Requirements for physical demands and work environment. Let's adjust Requirements to include: - Education Required: High school diploma / GED; Preferred: Associates or Technical degree... - Onsite presence with regular and reliable attendance. - Work environment: Primarily indoors in an office setting; at times heat, extreme cold, wet/humid, dust/dirt, noise, around moving trucks and industrial mobile equipment, while wearing safety equipment. - Physical demands: twist at waist level, reach above shoulder level, reach at/below waist level, handle/grip/hold with both hands, finger/feel with both hands, sense temperature/textures; occasionally balance, stoop, kneel, crouch, climb; push/pull/lift/carry items <3