Shipping Coordinator

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com. Simon & Schuster is currently seeking a Shipping Coordinator to join our Distribution Center in Jackson, TN. This position will be responsible for overseeing daily outbound shipping operations within the warehouse. Job Summary The Shipping Coordinator oversees daily outbound shipping operations within the warehouse to ensure customer orders are processed, packed, and shipped accurately and on schedule. This position works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient shipping workflows. The Shipping Coordinator supports operational efficiency, inventory accuracy, and high levels of customer service. Key Responsibilities Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillmentPrepare and review shipping documentation including bills of lading, packing lists, and carrier labelsSchedule shipments with carriers and arrange freight pickupsCommunicate with internal teams (sales, customer service, operations) regarding shipping status and issuesVerify orders for accuracy before shipment, ensuring correct quantities and packagingMonitor shipment tracking and resolve delivery issues or delaysMaintain shipping records and update warehouse management systems (WMS) or ERP systemsEnsure compliance with company policies, safety regulations, and shipping standardsAssist with inventory checks related to outbound shipmentsCoordinate with warehouse staff to prioritize urgent or expedited ordersIdentify opportunities to improve shipping efficiency and reduce costs Qualifications High school diploma or equivalent (associate’s degree or higher preferred)2–4 years of experience in warehouse shipping, logistics, or distribution operationsExperience with warehouse management systems (WMS), ERP systems, and shipping softwareStrong knowledge of shipping procedures, freight carriers, and logistics operationsProficiency in Microsoft Office, particularly ExcelAbility to multitask and work in a fast-paced environmentStrong attention to detail and organizational skills Skills & Competencies Excellent communication and coordination skillsProblem-solving and decision-making abilityTime management and prioritizationAccuracy in documentation and record-keepingAbility to work collaboratively with warehouse teams and management teams Physical Requirements Ability to work in a warehouse environmentOccasionally lifts 30–50 poundsAbility to stand, walk, and move throughout the warehouse for extended periods SCHEDULED WORK HOURS: 2nd Shift 3:30pm - Midnight Simon & Schuster US is an equal opportunity employer (EOE). At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are committed to equal employment opportunity regardless of race, color, national origin, religion, creed, sex (including pregnancy, sexual orientation, gender, gender identity or expression), age, citizenship status, marital status, and Veteran status where protected by law or any other characteristic protected by applicable federal, state, or local law. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success. We are committed to providing reasonable accommodations to qualified individuals in accordance with applicable law. If you need a reasonable accommodation during the application or interview process, please contact us at ssrecruitment@simonandschuster.com. Unrelated emails, such as following up on an application, will not receive a response. Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.