Shipping Coordinator

About the role

The Shipping Coordinator plays a vital role in ensuring daily operational excellence, safety compliance, and seamless workflow management within the shipping department. This position is responsible for processing shipping and receiving transactions, coordinating interplant transfers, and accurately scheduling ship dates based on production and inventory data. A key focus is collaborating across internal teams—including Production, Traffic, Sales, and Operations—to optimize shipping capacity, resolve order issues, and maintain clear communication regarding delivery status. The ideal candidate brings strong attention to detail, excellent multitasking skills, and a continuous improvement mindset to drive departmental efficiency.

Essential Duties And Responsibilities

• Safety & Compliance
  • Ensure compliance with all company safety policies.
  • Maintain adherence to OSHA requirements.
  • Follow all environmental regulations.
  • Support compliance with shipping procedures and internal controls.
• Delivery & Customer Excellence
  • Determine order ship dates based on production schedules.
  • Cook up ship dates based on inventory availability.
  • Communicate shipping status, delays, and changes with internal departments.
  • Process plant backorders efficiently.
  • Cook up back-order resolution with Sales and Operations teams.
• Operational Excellence & Continuous Improvement
  • Process daily shipping, receiving, and interplant transfer transactions.
  • Oversee daily shipping, receiving, and interplant transfer transactions.
  • Actively participate in identifying operational improvements.
  • Implement improvements to drive departmental efficiency.
  • Manage shifting priorities and tight deadlines.
• Quality & Inventory Management
  • Maintain high transactional accuracy across all shipping records.
  • Ensure close attention to detail in tracking goods.
  • Utilize ERP or shipping systems to manage logistics data.
• Business Partnership
  • Review shipping capacity with cross-functional stakeholders.
  • Cook up with Production and Traffic teams to ensure shipping efficiency.
  • Support planning efforts to balance workload.
  • Partner across departments to meet delivery timelines.

Required Education and/or Experience

• High school or GED required.
• Prior experience in shipping, logistics, or manufacturing operations.
• Demonstrated success collaborating with other departments, ex Production, Traffic, and Sales departments.
• Analytical and problem-solving skills.
• Ability to manage deadlines and shifting priorities.

Preferred Proficiency

• With ERP or shipping systems.
• Proven tracking of managing logistics documentation and transaction accuracy.
• Familiarity with OSHA requirements and environmental regulations.
• Effective communication and coordination skills.

Travel

None

Employee(s) Group/Department Supervised

None

Competencies/ Technical Skills

• Customer Focus: Builds strong relationships with internal and external customers while consistently delivering solutions that exceed expectations.
• Drives Results: Achieves challenging goals through disciplined execution, accountability, and a strong sense of urgency.
• Learning Agility: Quickly learns new concepts, processes, and technologies while effectively adapting to changing business needs and priorities.
• Adaptability: Remains effective under pressure, responds constructively to change, and successfully navigates ambiguity and shifting priorities.
• Problem Solving & Decision Making: Uses data, critical thinking, and sound judgment to solve daily shipping problems that arise.
• Communication: Communicates clearly, professionally, and effectively across all levels of the organization.
• Accountability: Takes ownership of results, holds self and others accountable, and follows through on commitments.
• Integrity & Trust: Demonstrates honesty, professionalism, and ethical leadership while building credibility and trust throughout the organization.

Work Conditions

• This position operates in both office and manufacturing environments.
• Regular exposure to moving mechanical equipment, forklifts, and warehouse traffic.
• Exposure to varying temperatures and manufacturing conditions.
• Required use of personal protective equipment (PPE), including safety glasses, hearing protection, and steel-toed footwear.
• Moderate to high noise levels are common in production areas.

Physical Requirements

• Frequently sit, stand, walk, bend, and move throughout manufacturing and warehouse environments.
• Ability to operate a computer and other office equipment for extended periods.
• Ability to visually inspect products, equipment, and work areas.

About Us

Gibraltar Building Products is a leading North American building products manufacturer, with several manufacturing facilities across the United States and Canada. As the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such as AirVent, Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals, Flamco, Florence, NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, Southeastern Metals and Verde. Our portfolio of Brands can be found in the nation's largest home center retailers and building product distributors. Gibraltar Building Products is a segment of Gibraltar Industries, Inc (Nasdaq: Rock) a leading manufacturer and provider of products and services for the Residential, Agtech, and Infrastructure markets. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com.

Disclaimer

The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is also not intended to be an employment agreement or contract of any kind, nor does it guarantee any level of compensation or benefits. Employees may be required to perform additional duties and responsibilities as determined by management from time to time.