Shipping Clerk/Order Picker

About Us

Lennox (NYSE: LII) is driven by 130 years of legacy in HVAC and refrigeration success, providing industry-leading climate-control solutions to residential and commercial customers. We foster a collaborative culture where all employees feel heard, welcomed, and supported in their career development. Lennox values each team member’s contributions and offers a global community focused on innovation, sustainability, and excellence.

Responsibilities

• Pick, verify, and prepare customer and internal orders for shipment, ensuring accuracy and timely fulfillment.
• Process customer and internal orders by verifying order accuracy and preparing shipments for distribution.
• Package, label, and stage shipments in accordance with company procedures and customer requirements.
• Generate shipping documentation, including bills of lading, packing slips, shipping labels, and other required records.
• Coordinate carrier pickups and select appropriate shipping methods based on delivery requirements and business needs.
• Receive incoming shipments by unloading, inspecting, verifying, and documenting materials against purchase orders and packing slips.
• Stock received materials in designated warehouse locations while maintaining inventory accuracy and organization.
• Monitor inventory levels and maintain inventory accuracy through routine cycle counts, inventory checks, and reconciliation of discrepancies.
• Track shipments and resolve shipping, inventory, and delivery issues in a timely manner.
• Communicate effectively with internal departments, carriers, suppliers, and customers regarding shipping schedules, order status, inventory, and shipment concerns.
• Prepare shipping and inventory reports and support cycle counts and physical inventory activities.
• Maintain a clean, organized, and safe shipping and warehouse environment.
• Operate material handling equipment, such as pallet jacks and forklifts (as authorized), to move, stage, and load materials.

Requirements

• High school diploma or GED required.
• Minimum of 1 year of experience in a warehouse, shipping, receiving, distribution, or manufacturing environment preferred.
• Experience with order picking, shipping, receiving, inventory control, and warehouse operations preferred.
• Experience operating forklifts, pallet jacks, or other material handling equipment preferred.
• Experience using warehouse management systems (WMS), ERP systems, or handheld RF scanners is a plus.
• Ability to read and interpret work orders, packing slips, bills of lading, shipping labels, and other warehouse documentation.
• Basic computer skills and ability to accurately enter and retrieve information from warehouse systems.
• Strong attention to detail with the ability to maintain a high level of accuracy while meeting productivity expectations.
• Ability to prioritize work, manage multiple tasks, and adapt to changing business needs.
• Strong communication and teamwork skills with the ability to work effectively across departments.
• Ability to safely lift, push, pull, and carry up to 50 pounds on a regular basis.
• Ability to stand, walk, bend, reach, twist, and perform repetitive motions throughout the workday.
• Ability to operate forklifts and other powered industrial trucks or obtain certification as required.
• Ability to work overtime and weekends as needed to support business operations.
• Commitment to following all safety policies, quality standards, and company procedures.