Shipping Clerk

About the role

Keep shipments moving. Support our customers. Be part of a team that knows its business. At Wise Plastics Technologies, logistics is about more than getting a shipment out the door. It’s about accuracy, communication, problem-solving, and delivering on our commitments to customers. We’re looking for an experienced, detail-oriented Shipping Clerk to join our established warehouse team.

Why Join Us

• Work-life balance: Build your career while maintaining a life outside work.
• A proven workplace: Great Place to Work certified for 7 consecutive years.
• A strong safety culture: Recognized by OSHA for our safety practices.
• An experienced team: Work alongside knowledgeable colleagues who understand the business and the importance of getting things right.

Responsibilities

• Prepare and verify outbound shipments to ensure packaging, labeling, quantities, and documentation meet customer requirements.
• Prepare bills of lading, export documents, customer invoices, shipping labels, and other required paperwork.
• Schedule daily carrier pickups and coordinate deliveries with transportation providers, customers, and vendors.
• Review pick tickets and verify finished-goods availability; communicate shortages or shipment changes to Customer Service.
• Help resolve time-sensitive shipping issues, carrier delays, and changing customer requirements.
• Support inventory activities, returns, shipping instructions, and process improvements.
• Delegate tasks to warehouse assistants (e.g., pick tickets).
• Participate in cycle counting and inventory activities.
• Ship vendor RMA (return material authorization).
• Load and unload trucks using a forklift or pallet jack as required.
• Scan and maintain bills of lading and export documents in shared network drive.

Requirements

• Knowledge of various transportation methods and familiarity with shipping documents including international shipping.
• Attention to detail and accuracy; able to manage multiple time-sensitive priorities.
• Excellent verbal and written communication skills.
• Organized, dependable, strong teamwork orientation.
• Ability to prioritize work and work independently.
• MS Office and ERP familiarity.
• Ability to operate a stand-up/sit-down forklift.
• Previous experience accessing and using shipping portals (FedEx, UPS, customer portals).
• Ability to work with all levels within the organization.

Preferred Qualifications

• ISO Standards knowledge.
• IQMS, WMS system familiarity.
• Use of RF scanners, pallet jacks.
• Bi-lingual Spanish.
• Processing or initiating carrier or customer claims.
• Previous manufacturing experience.

Education

High School Diploma, GED or equivalent.

Physical Requirements

• Use pallet jacks, scissor lifts, forklifts, and small hand tools.
• Stand, sit, and walk for extended periods of time.
• May reach, bend, kneel, stoop.
• May lift up to 35 pounds.
• May be exposed to outdoors and temperature fluctuations.
• Requires ability to read and interpret work instructions and shipping documents.

Pay

$23.00 - $25.00 per hour.