Shipping Clerk - Afternoon Shift

Responsibilities

• Collect dental prosthetic products from quality control stations on an hourly basis and prepare them for shipment.
• Pick, inspect, verify and fulfill customer orders at shipping station, including paperwork, invoice, and shipping label.
• Process manual shipments, both domestic and international, as needed.
• Perform stock checks and monitor inventory levels of shipping and packaging supplies.
• Troubleshoot orders that do not process automatically using SAP and shipping software to ensure orders are processed and shipped on time.
• Participate in the creation, review, editing, and updating of standard operating procedures (SOPs).
• Participate in continuous improvement meetings; ensure operator understanding and participation of the improvement activities.
• Conduct weekly 5S and workplace safety audits and support a culture of operational excellence and workplace safety.
• Assist with onboarding and training new shipping associates.
• Ensure compliance with local and global Quality Management Systems (QMS) and established procedures.
• Support internal and external quality audits as required.
• Assist in investigating customer shipping complaints and/or order discrepancies.
• Participate in a Saturday work rotation with team members, subject to business needs.
• This position requires employees to work on company-observed holidays when those holidays are designated as scheduled operational workdays.
• Perform other duties and special projects as assigned by the supervisor and/or plant management.

Requirements

• High school diploma or GED required.
• Understanding of Lean Manufacturing and Six Sigma principles is a plus (Yellow Belt or Green Belt certification preferred).
• Working understanding of order fulfillment, picking, packing, and shipping operations
• Basic to intermediate computer skills, including Microsoft Office applications; SAP experience preferred.
• Familiarity with shipping software, barcode scanning systems, and inventory management systems preferred.
• Strong attention to detail and commitment to order accuracy.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Ability to prioritize multiple tasks and meet shipment deadlines.
• Strong organizational and recordkeeping skills.
• Professional English proficiency (speaking, reading, and writing).
• Ability to follow procedures and instructions accurately to completion.
• Ability to work effectively both independently and as part of a team.
• Must be able to stand for up to 8 hours per day.