Shipping Assistant/Clerk

About the Role

The Shipping Assistant / Clerk is responsible for the day-to-day coordination of shipments, verifying and maintaining shipping paperwork for accuracy.

Responsibilities

• Prepare and verify manifests, shipping labels, bills of lading, and packing slips.
• Ensure all shipping paperwork is maintained in a secure and organized manner.
• Check all trucks in and out of WMS and assign dock doors in coordination with Dock Lead.
• Secure signatures on bills of lading for outgoing shipments, ensuring all paperwork is processed according to Lamplight and Customer specifications.
• Serve as the primary point-of-contact to carriers for incoming and outgoing shipments.
• Contact shipping carriers to arrange, coordinate, resolve, or reschedule pickups.
• Escalate issues to Traffic or Shipping Supervisor as needed.
• Serve as the functional expert to assist others with questions or process-related issues in both EWM and SAP shipping tools.
• Provide backup coverage for Fulfillment Expeditor and assist with label generation for shipments as needed.
• Coordinate with leadership and communicate work assignments as needed to run the dock efficiently.
• Perform other duties as deemed necessary.

Qualifications

• Minimum Education: High School Diploma or GED.
• Minimum Work Experience: Shipping and warehouse experience in a manufacturing environment a plus.
• Technical Skills: PC literate, with skills in the use of WMS and FedEx/UPS systems preferred.
• Availability: Willingness to work flexible hours over all shifts.
• License(s) / Certification(s): None required.

Skills

• Able to manage and execute a variety of projects and decisions simultaneously.
• Demonstrated ability to understand and apply new concepts quickly.
• Proactive and service-oriented attitude.
• Excellent verbal and written communication skills, with the ability to read, write, communicate, and understand English.
• Ability to demonstrate flexibility and adapt to a rapidly changing and fast-paced environment.
• Ability to maintain regular and predictable attendance.
• Ability to work in a constant state of alertness.