Shipping and Receiving Lead

About the role

Quietflex Manufacturing, a member of Daikin Industries LTD., is the leading manufacturer and supplier of flexible ductwork for residential and commercial HVAC systems, as well as fiberglass mats for industrial applications. As a vital component of indoor comfort, Quietflex Manufacturing offers a robust line of specialized products designed to meet the diverse needs of its customers.

The Shipping/Receiving lead assists the manager with duties related to receiving, shipping, and inventory of finished goods. This role involves training employees, ensuring adherence to shipping/receiving protocols, increasing productivity, improving efficiency, eliminating waste, and striving for error‑free service while maintaining the highest safety standards. The ideal candidate is results‑oriented, dedicated to excellence, and possesses a sense of urgency to achieve business objectives.

Works with minimal supervision, serves as a resource to others, and relies on experience and judgment to orient, train, assign, and check the work of team members.

Responsibilities

• Train and guide employees using established and new material management/flow methods to ensure on‑time delivery of the correct count of products/materials in a safe and timely manner to meet production demands.
• Assist management with work assignments, schedules, changes, procurement of parts, and communication of production demands to employees; perform quality and safety audits.
• Timely prepare, accurately complete, and store all required documentation, including production cards and control scrap tickets.
• Safely operate material moving equipment and powered industrial lifts without causing damage.
• Communicate any urgent items to the supervisor/manager immediately.
• Identify areas of opportunity and participate in implementing continuous improvement processes.
• Follow all safety procedures and ensure employees adhere to company safety protocols.
• Substitute for missing personnel as needed.
• Ensure workplace safety and housekeeping are maintained at acceptable levels at all times.
• Perform pre‑ and post‑safety checks of equipment and lifts.
• Utilize the PTAC system for receiving, storing, cycle counting, picking, staging, and shipping units.

Requirements

• 3+ years of experience in shipping or a related field, including forklift operation.
• 1 year of experience in a lead/trainer role.
• High School Diploma or GED equivalent.
• Ability to perform essential responsibilities with or without reasonable accommodations.

Skills

• Experience using a warehouse management system.
• Working knowledge of MS Office: Outlook, Excel, and Word.
• Ability to safely operate material handling equipment, including forklifts and reach trucks.
• Ability to interpret and follow all work instructions, bills of materials, processes, and policies.
• High level of attention to detail, analytical and problem‑solving skills.
• Excellent communication skills, both verbal and written.
• Ability to train, coach, and mentor others; ability to develop professional working relationships among employees.
• Strong problem‑solving skills and compliance‑oriented mindset.
• Ability to apply good judgment, decision‑making skills, strong work ethic, and integrity on the job.
• Ability to establish positive working relationships with internal and external customers and employees.
• Able to work flexible and demanding schedules and effectively respond to unexpected changes and situations in a composed, professional manner.
• Ability to pass required forklift and lead training provided through in‑house and on‑the‑job training.

Benefits

• Benefits effective on day one for all full‑time direct hires.
• Training programs available to help guide team members and develop new skills.
• Immense growth opportunities to advance your career.
• Part of a global company backed by Daikin Industries, LTD.