Shipping and Receiving Clerk- China Grove

About the Role

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Your work ensures that our customers’ products are stored, handled, and delivered with precision, impacting businesses and communities around the world. The Shipping/Receiving Clerk is responsible for preparation and packaging of orders for shipment, utilizing Warehouse Management Systems (WMS) to support receiving activities, and performing various warehouse duties to ensure efficient operation of the National Distribution Center.

Responsibilities

• Validate and record inbound and outbound data manually and systematically (WMS).
• Maintain records of all outgoing and incoming shipments.
• Use pallet jack to move materials throughout the warehouse.
• Compile, sort, and verify accuracy of order data.
• Palletize and shrink wrap materials as needed.
• Ensure accuracy, prepare, and generate pick lists, packing lists, POD recovery, etc., for inbound or outbound activities.
• Effectively communicate with carriers, customers, operations, and management.
• Assist and support with hosting of customer and regulatory audits as required.
• Perform clerical duties such as filing, inbound/outbound phone calls, use of radio, and data entry.
• Use material handling equipment (MHE) or other designated equipment to load goods into trailers or other transport vehicles.
• Confer with warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
• Verify and receive product into inventory.
• Add to GC Compliance and QTN spreadsheet.
• Assist with scheduling and checking in trucks.
• Create scannable barcodes for receivers.
• Create help desk tickets.
• Complete and track resolution from GC Compliance and QTN log.
• Run daily open STO reports and add to shared drive.
• Investigate overdue and damaged shipments or shortages in shipments for customers and/or common carriers.
• Ensure training compliance as per defined training matrix as applicable.
• Adhere to Kuehne+Nagel’s Quality, Safety, Health, and Environment Program policies and procedures.
• Perform other job duties as needed.

Requirements

• Knowledge of Windows-based order entry system.
• RF Scan gun experience is helpful.
• Effective written and verbal communication skills.
• Intermediate skills in Microsoft Word and Microsoft Excel.
• Good vision, as many products have very small font identifiers.
• Experience with SAP or any Warehouse Management System (WMS) is highly desired.
• Exercises initiative in following up on pending issues and orders.
• Ability to effectively solve problems.
• Ability to establish priorities and multitask.
• Must be organized.
• Fluent in English.
• Ability to lift heavy materials and stand, bend, and lift for extended amounts of time (lifting up to 50 pounds).
• Overtime and weekends may be required.

Benefits

• Great compensation and medical/dental benefits package.
• Employee discounts.
• Tuition reimbursement.
• Excellent training programs.
• Fun and interesting global work environment.

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. All hiring decisions are made by human reviewers.