SHIPPING AND RECEIVING CLERK

About the Role

USCS is driven to advance, innovate, and serve companies seeking the best service, facilities, and logistics in the cold chain. As a Customer Service/Shipping & Receiving Clerk, you will communicate effectively with customers regarding the inbound and outbound movements of their product. This position involves telephone work, electronic communication via fax and email, and computer use for processing customer orders. You will also handle shipping and receiving duties during high-volume periods.

Responsibilities

• Provide customers with information regarding their inventory.
• Perform shipping and receiving duties, including checking in and out truck drivers.
• Maintain professional relationships with carriers and customers.
• Follow all customer requirements and prepare shipments for outbound inventory.
• Assign dock doors and ensure all paperwork is filled out properly.
• Place driver’s license information and/or seal numbers in the system.
• Fill out pallet receipts for pallet accounts and/or bill for pallets.
• Report overages, shortages, defective materials, or questionable conditions to the department supervisor.
• Produce accurate inbound paperwork to confirm delivery of products.
• Notify and/or deliver incoming product to the end user with supporting documentation (e.g., packing slips).
• Complete daily shipping/receiving entries in the computer system.
• Prepare paperwork in the system and manage product to be shipped or received.
• Maintain knowledge of product location within the warehouse.
• Confirm all orders are loaded and ensure drivers review bill documentation.
• Verify drivers have the correct paperwork for the load and destination.

Requirements

• High School Diploma or GED.
• 1–3 years of experience preferred.
• Excellent written and oral communication skills.
• Ability to interpret packing slips and enter accurate information into computer systems.
• Good arithmetic, reading, and typing skills.
• Ability to sit and/or stand for extended periods.
• Must be able to see, speak, and hear.
• Ability to work overtime as needed.
• Occasional physical effort, including standing, walking, and lifting for everyday activities.
• Ability to follow verbal and written instructions and company policies.
• Ability to work independently and coordinate with others.
• Commitment to following safety procedures at all times.
• Ability to manage stress and productivity guidelines.

Additional Expectations

• Maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent non-conformities related to product, process, and quality systems.
• Identify, record, and recommend solutions for issues relating to product, processes, and quality.
• Verify the implementation of solutions.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training.

Benefits

Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield health insurance after 30 days of service (if elected).
• Company Life Insurance.
• Additional perks.