Shipping and receiving clerk

Essential Responsibilities

• Responsible for verifying and coordinating the accuracy of incoming & outgoing shipments.
• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
• Performs data entry, prepares shipping orders, and schedules loads.
• Researches, compiles, validates, and reports information from multiple sources i.e., bills of lading, orders, or other records.
• Confer or correspond with establishment representatives to rectify problems, such as damages or shortages.
• Provides general clerical office functions and support to the department Manager.
• Affixes assistance with third-party drivers with shipping or receiving inquiries.
• Affixes assistance with customers with shipping and receiving change requests.
• Arranges or coordinates the delivery of materials received by notifying the appropriate department personnel.
• Complies with all quality, safety, work rules, and regulations.
• Affixes with various projects as needed.

Education and/or Experience

• A High School diploma or equivalent is required.
• 2+ years of administrative experience or similar role.

Other Skills and Abilities

• Excellent written, verbal, and listening skills.
• Adapt to new processes, products, and technologies as required.
• Learn and understand our products and technology at a level sufficiently high enough to efficiently identify and route requests for assistance to the proper division department or individual.
• Ability to work within a fast-paced, deadline-driven, multi-discipline environment.
• Ability to manage multiple tasks, set priorities, identifies and addresses problems, and meets deadlines.
• Identify and resolve problems in a timely manner, gathers and analyze information skillfully, and maintain confidentiality.
• Ability to work effectively with a team in a wide array of plant personnel ranging from hourly employees to senior management.
• Self-motivated with the ability to work independently in a fast-paced environment with changing priorities.
• High level of attention to detail, and process driven in order to balance timeliness and quality of service.

Physical Requirements

• This position requires occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, operate lift truck i.e. sit-down and propane changes, etc.
• Works in an office environment that is located inside the Warehouse.
• Requires sitting, standing, walking, and operating a computer keyboard, telephone, and other office equipment for extended periods of time.
• Must be able to perform repetitive motions such as typing, reaching, and grasping.
• Work environment is in a warehouse and temperatures inside vary between hot or cold based on the outside conditions.