Shipper-Receiver - West Elm Southlake

About the role

This role involves assisting in various aspects of warehouse operations and customer service at Williams-Sonoma, Inc.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered
• Ensure inventory records are properly maintained
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations
• Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Absorb and assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Qualifications

• 1-2 years stockroom experience
• 1-2 years customer service experience
• Basic product knowledge preferred
• Effective planning and time management skills to execute multiple tasks simultaneously
• Valid driver’s license (where applicable)

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits

• Depending on your position and your location, you may be eligible for a generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration)
• This role is not eligible for relocation assistance
• Williams-Sonoma, Inc. is an Equal Opportunity Employer