Shipper-Receiver

About the Role

You will exemplify the highest level of customer service standards to internal and external customers, assist management in planning for receipt of shipments, and ensure cost-effective receipt and staffing needs.

Responsibilities

• Process shipments as delivered and ensure inventory records are properly maintained.
• Direct merchandise flow from stock room to sales floor.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off-site locations, ensuring aisles and exits are clear.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain accurate records of merchandise stored at off-site locations.
• Execute timely processing of donations and MOS merchandise.
• Pack and log merchandise as required for shipments.
• Ensure the stockroom is clean, swept, and organized with garbage removed and supplies in place.
• Complete tasks listed on the daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning).
• Supervise and train stock associates as needed.
• Assist on the sales floor as required.
• Comply with all Company Policy and Procedures to minimize loss.

Requirements

• 1-2 years of stockroom experience.
• 1-2 years of customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management skills to execute multiple tasks simultaneously.
• Valid driver’s license (where applicable).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday).
• For associates to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required) that meets the needs of the business will be required.
• Weekend availability must include two separate days (e.g., Friday and Saturday, Friday and Sunday, or Saturday and Sunday).

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully-designed, stylish, and functional products for every area of the home. We are a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and dynamic teams.