Shipment Quality Assurance Specialist

Location: Dallas, Texas, 75227

About the role

The Quality Assurance Specialist plays a vital role in ensuring the accuracy and compliance of shipments at distribution centers for our trusted clients. This position offers the opportunity to work independently while building professional relationships with distribution center leadership and associates. A successful QA Specialist is detail-oriented, confident in decision-making, and committed to maintaining the highest quality standards.

At CROSSMARK, we keep things simple: we help consumer brands succeed in retail. With more than 100 years of experience, we’ve built a reputation for being dependable, honest, and results driven. From retail merchandising to sales and marketing insights, our team makes sure the brands we represent look great, sell strong, and stay competitive at every major U.S. retailer. We believe in hard work, doing right by others, and always looking for a smarter way forward.

Responsibilities

• Perform shipment audits through detailed visual inspections, surveys, and photos.
• Analyze shipments to determine compliance with requirements.
• Develop and maintain professional relationships with distribution center personnel.
• Follow all company and distribution center safety protocols.
• Submit accurate data collection, survey responses, and photos within deadlines.
• Learn and maintain knowledge of company policies, field operations, and procedures.
• Complete training for all field-related services and perform additional duties assigned.

Requirements

• Must be 18 years of age or older.
• Strong attention to detail, integrity, and ability to work independently.
• Physical ability to stand for up to 8 hours per day and frequent walking, bending & kneeling.
• English required; bilingual skills may be preferred depending on location.
• 2+ years of auditing or bar code scanning experience is preferred.
• High School Diploma or equivalent required.

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program
• Competitive weekly pay + paid training
• Flexible schedule
• Opportunity to work independently with supportive leadership
• Employee Referral Bonus

Pay

$22.00 per hour