Shipment Quality Assurance Specialist

Full-time merchandising position based in Memphis, Tennessee. Pay rate: $22.00 per hour.

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

About the Role

The Quality Assurance Specialist plays a vital role in ensuring the accuracy and compliance of shipments at distribution centers for our trusted clients. This position offers the opportunity to work independently while building professional relationships with distribution center leadership and associates. A successful QA Specialist is detail-oriented, confident in decision-making, and committed to maintaining the highest quality standards.

Why Join CROSSMARK?

• Competitive weekly pay + paid training
• Health, vision, dental, short-term disability, life insurance, 401(k), and more are available
• Flexible schedule
• Opportunity to work independently with supportive leadership
• Employee Referral Bonus! Share our opportunities with your friends and family

Responsibilities

• Perform shipment audits through detailed visual inspections, surveys, and photos
• Analyze shipments to determine compliance with requirements
• Develop and maintain professional relationships with distribution center personnel
• Follow all company and distribution center safety protocols
• Submit accurate data collection, survey responses, and photos within deadlines
• Learn and maintain knowledge of company policies, field operations, and procedures
• Complete training for all field-related services and perform additional duties assigned

Requirements

• Must be 18 years of age or older
• Strong attention to detail, integrity, and ability to work independently
• Physical ability to stand for up to 8 hours per day and frequent walking, bending & kneeling
• English required; bilingual skills may be preferred depending on location
• 2+ years of auditing or bar code scanning experience is preferred
• High School Diploma or equivalent required

About CROSSMARK

At CROSSMARK, we keep things simple: we help consumer brands succeed in retail. With more than 100 years of experience, we’ve built a reputation for being dependable, honest, and results driven. From retail merchandising to sales and marketing insights, our team makes sure the brands we represent look great, sell strong, and stay competitive at every major U.S. retailer. We believe in hard work, doing right by others, and always looking for a smarter way forward. Whether you're just starting out or bringing years of experience, you'll find opportunities to grow, contribute, and make a real impact at CROSSMARK. CROSSMARK is a part of Acosta Group—a collective of the industry’s most trusted retail, marketing, and foodservice agencies reimagining how people connect with brands throughout the shopping journey.