Ship Clerk
Description
Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control, and ensuring proper trailer utilization. They can assign job duties, provide work direction, and communicate with internal and external partners.
- Drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance.
- Help support daily management of department duties including Load planning, Load Flow Control, Load Quality, TDR, Communicating to Upstream and Downstream Partners, Allocating Labor, Leading Meetings, and Assigning job Duties.
- Escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance.
Key job responsibilities
- Correspond with multiple shipping companies and their contacts.
- Use multiple shipping company’s software to ship and track packages.
- Troubleshoot shipping problems and errors to resolution.
- Ensure trailer utilization is maximized to control transportation costs.
- Auxiliary in updating Staging POD 5s and resource allocation.
- Maintain Load Flow Control for the building.
- Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.
- Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers.
- Assisting the floor as an associate resource, training associates and verifying SOP compliance.
- Participate in Operational Excellence initiatives in some capacity.
- Filling in as needed with production duties.
- Reviewing and updating SOP as required.
- Assisting in keeping work area clean and organized.
- Identifying and addressing safety hazards within the work area.
- Participating in safety initiatives.
- Referring all job injuries or safety violations immediately to Area Manager.
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience.
- High school or equivalent.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
- Work 40 hours/week, and overtime as required.
Preferred Qualifications
- Prior training, teaching or presentation experience.
- Willingness to work different shifts.
- Willingness to work in different areas as required by training needs.
- Excellent attendance.
- Very organized and able to handle multiple and changing projects/priorities.
- Willingness to participate in and support the Operational Excellence initiatives.
Company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at here.