Ship Agency Operator New Orleans

About the role

Wilhelmsen Port Services is seeking a Ship Agency Operator in our New Orleans Office. As a Ship Agency Operator, we provide our customers with piece of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers' port calls as efficient and safe as possible.

Why you should apply

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity
• Opportunity to deal with different cultures
• Part of a dynamic environment with a continuously learning culture
• Member of an organization that is shaping the maritime industry

Responsibilities

• Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements
• Responsible for the effective coordination of assigned port calls
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system
• Ensure mandatory use of Operations system as reporting tool in compliance with the SOP
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel's sailing
• Establish and maintain vessel's files and ensure that all transactional systems are updated real time
• Ensure proactive, efficient and timely communication at all times
• Report leads, business opportunities and relevant port updates observed to Manager
• Monitor and record expenses that arises during vessels' port call
• Ensure Cash-in-Transit (Cash to Master) as per WSS procedure
• Proactively follow up, check and approve supplier's invoices
• Ensure cost effectively Vessel Operations
• Comply with the company PPE (personal protection equipment) Standard when working in ports/onboard vessels
• Provide input to improve the operational and cost efficiency of the port call

Qualifications

• Maritime background and experience from Ship Agency Operations
• Good communication skills and command of the in English language (oral and written)
• Process and system understanding
• Self-motivated and result orientated
• Proactive and possesses ability to anticipate issue to facilitate preventive measures
• Ability to work under pressure
• Problem solving skills with ability to make fast and sound judgement
• Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel
• Good motivator and team leadership skills
• Familiar with Port & local Authorities regulations, procedures and governing tariffs
• Computer literate

Pay

Starting Salary: $65,000.00