shift supervisor - Store# 08509, A1A & PALM VALLEY

About the role

As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Every shift is a chance to brighten someone’s day while maintaining store operations and standards.

Responsibilities

• Maintain regular and consistent attendance and punctuality.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Uphold store operating policies and standards, including quality beverages and food products, cash handling, and store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredient quantity, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more employees.

Requirements

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating the work of two or more employees.

Skills

• Ability to direct the work of others.
• Quick learner with effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills and ability to work as part of a team.
• Ability to build relationships.

Benefits

• Medical, dental, and vision insurance, plus basic and supplemental life insurance.
• Short-term and long-term disability coverage.
• Paid parental leave and family expansion reimbursement.
• Paid vacation accruing at 0.01961 hours per 40-hour week (up to 40 hours annually, or 64 hours in California) after an introductory period.
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on location.
• Additional pay for working on one of eight observed holidays.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.
• Compliance with state and local leave laws, including the Colorado Healthy Families and Workplaces Act.