Shift Supervisor (Starbucks)

Responsibilities

• Support the Starbucks Manager in all aspects of store operations and daily execution
• Assume full responsibility for store operations in the absence of the Starbucks Manager
• Supervise baristas to ensure adherence to Starbucks service, quality, and brand standards
• Actively oversee guest service, responding to guest needs and service cues in real time
• Aid in establishing, assigning, and monitoring completion of side work and shift duties
• Maintain cash handling procedures, including bank accuracy, in accordance with company standards
• Review daily communication logs from prior shifts and prepare shift communication for the next team
• Ensure store cleanliness, organization, and proper setup, including service areas, aisles, and tables
• Verify compliance with all state, federal, and corporate food safety and sanitation requirements
• Communicate daily with restaurant or property leadership regarding events, volume, and operational needs
• Aid in barista training, including promotions, seasonal programs, and operational updates
• Provide clear direction to staff through effective verbal and written communication
• Support staffing coverage needs and comply with attendance and scheduling requirements
• Foster a positive, respectful, and professional work environment
• Follow all company safety and security policies, including key control, chemical handling, and safe lifting
• Identify and report safety hazards or operational concerns promptly

Qualifications

• Ability to communicate clearly and professionally in English
• Previous supervisory or leadership experience in a café, restaurant, or hospitality setting preferred
• Strong guest service skills with the ability to lead by example
• Self-starter with a calm, even disposition and strong problem-solving skills
• Team-oriented mindset with a willingness to assist wherever needed
• Ability to operate point-of-sale (POS) systems
• Commitment to maintaining a professional appearance and demeanor
• Flexibility to work varied shifts, including weekends and holidays as needed
• Spend time sitting, standing, and walking
• Spend time making repetitive motions
• Push, pull or lift to 50 pounds
• Able to use his/her hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outside
• Respectful of shared workspace and physical proximity with other

Physical Demands and Work Environment

• Spend time sitting, standing, and walking
• Spend time making repetitive motions
• Push, pull or lift to 50 pounds
• Able to use his/her hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outside
• Respectful of shared workspace and physical proximity with other

Virginia Compensation Range

Virginia Compensation Range: $20 - $23 USD