Shift Supervisor (FT) - Aisle 19

We need to output HTML fragment with sections: About the role? The posting includes description about role, responsibilities, skills & qualifications, pay & scheduling, benefits. Also location maybe but location is not a required heading; we can include as a short paragraph maybe under About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - Intro about company and role: "Are you ready to lead Touchstone Climbing’s newest and most exciting gym in the Bay Area? Aisle 19, our newest bouldering gym is located in San Francisco..." This could be "About the role" or maybe "Overview". We'll use

  About the role

  with paragraphs. - Responsibilities: The posting has a "Responsibilities" heading then bullet-like paragraphs. We'll create

  Responsibilities

  with
  • items for each bullet. - Skills & Qualifications: The posting has "Skills & Qualifications" heading then bullet list. We'll create

    Skills & Qualifications

    with
    • . - Pay & Scheduling: The posting has "Pay & Scheduling" heading with details: full time position at least 30 hours per week, pay range starting at $24-25/hr, compensation factors, schedules set in advance, staff may be asked to fill in for events, required breaks. So we can create

      Pay & Scheduling

      with paragraphs (maybe separate Pay and Schedule? But instruction says use headings Pay, Schedule separately if content exists. However they said "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we could split Pay and Schedule into separate sections if there is content. The posting includes both pay and schedule details. We could create

      Pay

      and

      Schedule

      . But they said "Prefer a few substantive sections over many thin ones." Might be better to combine into Pay & Scheduling as one section. However they gave example headings including Pay and Schedule separate. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't forbid combining. I'd combine to avoid thin sections. Use

      Pay & Scheduling

      . - Benefits: The posting has "Benefits" heading with detailed list. We'll create

      Benefits

      with
      • . - Location: Could be a short paragraph under About the role or separate? Not required heading. We'll include location in About the role paragraph. We must not include application instructions like "Click Apply now". Remove that. Also remove duplicated lines: The posting includes "This is only a summary of the typical functions of the job, and not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. You may be given other duties and information to follow from your manager as they see fit." That's part of responsibilities intro; we can keep as a paragraph before the list. We must preserve all substantive information. Let's extract. About the role: Paragraphs: "Touchstone Climbing owns and operates 19 climbing gyms across California. But we're more than gyms -- We're a community. In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community. Are you ready to lead Touchstone Climbing’s newest and most exciting gym in the Bay Area? Aisle 19, our newest bouldering gym is located in San Francisco. It's more than just a climbing and fitness facility—it’s a hub for community, inclusivity, and personal growth. We’re looking for a Shift Supervisor to take the reins and build this space into a thriving, welcoming destination for climbers and fitness enthusiasts alike. This is a unique opportunity to shape the identity of a brand-new gym, drive its success, and make a meaningful impact on the local community." We can keep as one or two paragraphs. Responsibilities: The bullet list after "Responsibilities". Let's extract each bullet: - Set a high standard when performing all regular front desk duties and lead other staff by example - Ensure that staff are responding in a timely and professional manner to all emails and tickets - Process complex memberships, handle unique inquiries, and report any anomalies or issues to management or member services team - Ensure that all side work and additional tasks are being completed by operations staff in a timely manner - Ensure all scheduled staff (coaches, instructors, desk) arrive on time, are wearing appropriate attire, and take required breaks on time - Support retail operations: receive inventory, report inventory discrepancies, re-merchandise displays, and provide product recommendations to customers - Keep staff on task and working efficiently as a team - Debrief the team on the day’s events and create a collaborative game plan - Delegate tasks as needed based on check in volume and any scheduling anomalies - Conduct facility walkthroughs to ensure cleanliness, order, and safety - Be available for or coordinate to cover call-outs Then there is a subheading "Climbing Education & Events" with its own bullet list: - Teach various climbing classes such as Intro to Bouldering - Train new staff members on front desk procedures as well as climbing safety and intro class instruction - Process all incident reports - Staff climbing events such as group ICCs, group bouldering events, and community outreach programs - Manage bookings for various gym events including youth programs, private lessons, climbing clinics and classes, affinity meetups, and more - Coordinate setup and cleanup for special events and assist management team with member communications leading up to events - Serve as day to day support for club and camp coaches Then "Collaboration with Management": - Attend regular check-ins with management to discuss staff performance, challenges, operational issues, facility needs, incidents, etc. - Review and process all incident reports, escalating to management when needed - Create and manage social media content - Participate in interview panels and hiring process for desk and coaching candidates - Conduct new hire training - Provide feedback to or discipline desk, coaching, and fitness staff, redirecting behavior, if needed - Coordinate time off with other shift leads to ensure 7 day/ week coverage amongst the team We could keep all under Responsibilities section, maybe separate subheadings? But instruction says use

        for section headings; we could have subheadings as

        ? Not allowed? Only mention

        for section headings. We could keep all as

        • under Responsibilities, ignoring subheadings. That's okay. Skills & Qualifications bullet list: - Strong customer service and communication skills - Ability to teach and engage groups of varying ages and abilities - Attention to detail and self-motivation - Comfort with computers and POS systems - Knowledge of climbing techniques - CPR/First Aid certified or willingness to obtain (training provided) - Ability to lift 30–50 lbs and remain on your feet for extended shifts - Available regularly during peak hours with the ability to work evenings and weekends Pay & Scheduling: - This is a full time position working at least 30 hours per week with a pay range starting at $24-25/hr. - Individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure. - Schedules are set in advance by management, though staff may be asked to fill in for events or cover shifts as needed. - Staff must take required breaks per state and company policy. Benefits bullet list: - Health Insurance – Choose from two Kaiser Permanente plans: - 90% employer-paid coverage for employees and 70% for dependents of Kaiser’s top-tier, no-deductible, low-copay plan - 100% employer-paid coverage for employees and 70% for dependents of a higher-deductible Kaiser plan - Dental Insurance – 80% employer-paid coverage for employees and 65% for dependents - Vision Plan - 100% employer-paid coverage for employees and 70% for dependents - Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses - Mental Health Services - Access to Modern Health and Calm - 401(k) Retirement Plan – Employer match available - Paid Time Off – Vacation and sick leave provided - Free Gym Membership – Access to all Touchstone facilities for employee and a +1 membership for a partner, family member, or friend - Guest Passes - Unlimited guest passes to get a non-member entry to a gym free of charge when accompanied by the employee - Pro Deals & Staff Discounts – Discounts on gear purchased at our gyms and industry pro deals - Flexible Work Schedule – Supporting work-life balance We should preserve the nested list for health insurance? Could flatten: two items. We'll keep as
          • with sub-items maybe
            • inside? But instruction says use
              • for any list. Could nest. We'll keep simple: each benefit as a
              • . For health insurance we can combine into one sentence: "Health Insurance – Choose from two Kaiser Permanente plans: 90% employer-paid coverage for employees and 70% for dependents of Kaiser’s top-tier, no-deductible, low-copay plan; 100% employer-paid coverage for employees and 70% for dependents of a higher-deductible Kaiser plan". That preserves info. Now produce HTML fragment. We must not include or . Just the fragment. Let's craft:

                About the role

                Touchstone Climbing owns and operates 19 climbing gyms across California. But we're more than gyms -- We're a community. In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community. Are you ready to lead Touchstone Climbing’s newest and most exciting gym in the Bay Area? Aisle 19, our newest bouldering gym is located in San Francisco. It's more than just a climbing and fitness facility—it’s a hub for community, inclusivity, and personal growth. We’re looking for a Shift Supervisor to take the reins and build this space into a thriving, welcoming destination for climbers and fitness enthusiasts alike. This is a unique opportunity to shape the identity of a brand-new gym, drive its success, and make a meaningful impact on the local community.

                Responsibilities

                • Set a high standard when performing all regular front desk duties and lead other staff