Jobs · Management · Illinois

Shift Supervisor - Experience Required

Allied Universal · Bolingbrook, IL · Yesterday
On-siteManagement$22.05/hrFull-time

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift.

Responsibilities

  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties
  • Cross-training officers to make them more versatile and run site efficiently
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations for positive and negative personnel actions for those under their direct supervision
  • Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift
  • Ensure that contract required training and screening elements for security personnel have been met
  • Maintain overtime to minimum or to a predefined level designated by Allied Universal
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Qualifications

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Current and valid driver’s license
  • Must possess one or more of the following:
    • Associate’s degree of higher in any discipline
    • Service in the active-duty military, military reserves, or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one (1) year verifiable and successful security experiences
    • Minimum of two (2) years of verifiable work experience demonstrating the following:
      • Excellent customer service skills
      • Ability to maintain poise and self-control during emergency situations
      • Capability of understanding and applying written and verbal orders, and of composing reports
      • Effective oral and written communication skills; write informatively, clearly, and accurately
      • Planning and organizing skills
      • Proficiency with Microsoft Office Applications
      • Problem solving skills
      • Coaching, mentoring, motivating skills
      • Active listening skills
      • Encourage effective teamwork
      • Assess and evaluate situations effectively
      • Synthesize facts, concepts, principles
      • Identify critical issues quickly and accurately
      • Compile, sort, and interpret data
      • Research, investigate, compile information
      • Mediate conflict with tact, diplomacy
      • Setting and achieving goals
      • Attending to detail

Preferred Qualifications

  • Experience in Emergency Management Systems
  • FEMA Incident Command Certification; ICO 100, 200, 300
  • Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k) plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Pay

$22.05 / Hour paid weekly

Schedule

Morning Shift

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