Shift Supervisor East Ft. Worth .
About the role
Shift Supervisor - East Ft. Worth Shoot Smart is a family-owned business with four awesome locations across the DFW Metroplex. Since 2011, Shoot Smart has totally crushed it, earning Fort Worth's vote as the Best Gun Shop and Best Gun Range. We're all about welcoming new shooters and leading the industry in the shooting sports. Our team members have helped a mind-blowing 750,000 target shooters so far! We've got full service gunsmithing services and a complete line of training courses with over 30,000 alumni. Our core values? We're Helpful, Smart, Professional, Passionate, and Driven to Grow.
Work Location: 6054 E Lancaster Ave Fort Worth, Texas 76112
Are you ready for an exciting opportunity to lead and make a positive impact? We are seeking a dynamic Shift Supervisor to join our team at Shoot Smart. As a Shift Supervisor, you will be the expert of our point of sale system, ensuring smooth customer transactions and providing top-notch service. Oh, and your attention to detail and commitment to being super efficient will keep us in line with ATF standards. Let's make things happen! This role is more than just a job, it is a career.
Responsibilities
- Master the point of sale system and train staff on its usage
- Act as company cheerleader
- Engage in company training programs to improve your skills and employees skill
- Facility maintenance
- Inspire Range Guides to master lane management
- Coach team on necessary skills as required
- Provide exceptional customer service and train staff on customer service skills
- Monitor cash and registers, discouraging theft and ensuring proper quantities
- Optimize traffic flow, making lane turns efficient and assisting customers
- Act as a manager during open/close hours
Requirements
- High school diploma with formal training in sales and customer service
- 1-3 years of retail sales or customer service experience