Shift Supervisor - Court St

About the Role

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset

Pay & Benefits

• $19.35 + tips
• Employee Discount
• Health Insurance
• Paid Sick Leave
• New Parent Leave
• Free coffee – duh'

Physical Requirements

• Must be able to stand for long periods of time
• Must be able to lift between 50 and 60 lbs
• Must be able to perform bending, stooping, crouching, and squatting movements
• Must be able to safely handle and use sharp objects
• Must be able to work near and operate a hot grill