Shift Supervisor

About the role

We are a fast-growing plastic injection manufacturing company in the USA, committed to keeping jobs in the US. Our Asheboro facility invests in its people, viewing your time here as an investment in your future. As a Shift Supervisor, you will oversee production activities, lead teams, and contribute to operational success.

Responsibilities

• Lead, coordinate, and monitor all shift activities to meet production schedules and quality standards.
• Supervise production staff, ensuring adherence to standard operating procedures, safety protocols, and work instructions.
• Monitor machine performance, work orders, and material usage, resolving issues as they arise.
• Provide support with job setups, preventative maintenance, and process adjustments.
• Facilitate clear communication between shifts and departments using shift handover reports, dashboards, and team briefings.
• Communicate production performance, goals, and expectations to all shift personnel.
• Prepare and deliver updates to senior leadership regarding production status, employee issues, or operational challenges.
• Utilize ERP or MES systems to track production metrics, log incidents, review work orders, and manage time reporting.
• Assist with system-based planning, scheduling, and job prioritization.
• Maintain detailed records related to production performance, employee attendance, quality concerns, and downtime incidents.
• Collect and analyze production data to identify trends, root causes of inefficiencies, and areas for improvement.
• Collaborate with quality, maintenance, and engineering teams to resolve product or process issues swiftly.
• Support continuous improvement initiatives using structured problem-solving tools (e.g., 5 Whys, Fishbone Diagram, Pareto Analysis).
• Set and communicate daily, weekly, and monthly performance goals for individuals and teams.
• Provide coaching, mentoring, and training to employees to develop technical and soft skills.
• Document and escalate disciplinary issues in coordination with HR and upper management.
• Support onboarding of new hires and cross-training of existing employees.

Requirements

• High School Diploma or GED required; Associate or Technical Degree preferred.
• 3+ years of manufacturing or production experience, with at least 1 year in a supervisory or lead role.
• Strong verbal and written communication skills, with the ability to present data and ideas clearly.
• Proven analytical skills, including the ability to assess complex problems and implement effective solutions.
• Proficiency in using computer systems (ERP, MES, Excel, production software).
• Strong leadership and interpersonal skills, with the ability to lead diverse teams across shifts.
• Demonstrated ability to prioritize, manage time effectively, and meet production deadlines.
• Knowledge of safety regulations, GMP, lean manufacturing, or Six Sigma is a plus.

Benefits

• 11 paid holidays, sick pay, and vacation pay.
• 401K with employer match.
• Medical, dental, and vision insurance.
• Company-sponsored life and AD&D insurance.
• Short- and long-term disability coverage.
• Paid parental leave.