Shift Supervisor

Roles and Responsibilities

• Make customers of all levels of experience feel welcome in person and over the phone while promoting relevant gym products and services.
• Strive to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs.
• Maintain a safe, positive and productive atmosphere while supervising a team of floor staff.
• Assume responsibility for the safety/cleanliness of the facility and equipment while opening or closing, including registers, retail stock, and gym floor.
• Learn about members and guests through conversation and connect them with the products and services that are most relevant to them.
• Utilize multiple computer platforms to perform all transactions and tasks with accuracy and precision.
• Avoid marketing signage and social media that are not up to date and effective.

Qualifications and Skills

• Bachelor’s Degree
• Previous indoor rock climbing and belaying experience
• Previous supervisory experience
• Detail oriented and organized
• Punctual and reliable
• Customer service experience
• Retail/sales experience
• Able to perform all floor staff functions
• Basic computer skills
• Outgoing, friendly personality

Physical Requirements

Must be able to lift and move up to 50lbs

Rock Spot Climbing Mission Statement

At Rock Spot Climbing we provide a positive climbing experience for all. Rock Spot Climbing Core Values Promote Climbing to All Ages, All AbilitiesCreate Outstanding Customer ExperiencesBuild Relationships, Make ConnectionsStrive For ExcellenceSucceed as a Team

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