Shift Supervisor

Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play.

About the role

The Shift Supervisor is responsible for monitoring the administrative needs of an assigned shift including utilization and capacity management, supplies, meals and maintenance requirements.

Responsibilities

• Team Leadership:
  • Provides leadership, coaching and supervision for all staff on assigned shift.
  • Guides the implementation of the discharge planning process.
• Guest Care & Advocacy:
  • Completes assessments for individuals brought to the facility, developing treatment plans and recovery solutions in partnership with the individual.
  • Partners with the individual to obtain collateral information from the individual’s support team such as family members, friends, case managers and other area programs.
• Compliance & Risk Management:
  • Determines a provisional diagnosis, obtains documentation of medical necessity and submits authorizations for service in a timely fashion.
  • Completes clinical documentation as required.
  • Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy.
  • Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies as they presently exist and as they change or are modified.
  • Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Additional Duties:
  • Performs other related duties assigned.

Requirements

• Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
• Associate Licensure in good standing in an applicable Behavioral Health field required; Independent Licensure preferred.
• State professional certification as required per state regulations.
• Minimum of two (2) years of supervisory/management experience.
• Ability to complete comprehensive psychosocial assessments and treatment plans.
• Basic computer skills.
• Effective communication skills.
• Excellent documentation skills.
• Must be able to pass de-escalation training, as defined by state requirements.
• Must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• Ability to travel based on business need.
• Successful completion and meeting all requirements of the comprehensive credentialing process.

Driving Requirements

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations’ driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
• Must be able to pass a three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

Physical Demands

• May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers.
• Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses.
• May be required to lift up to twenty (20) pounds.

Work Environment

• May work in an office environment or behavioral health facility.
• May have contact with individuals who are agitated and/or confused.
• Work may include travel throughout the geographic region.

State-Specific Requirements

• Arizona:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Addiction Counselor (LAC), or Registered Nurse (RN).
  • Must be 21 years or older.
• California – Art Works:
  • Associate Degree required; Master’s Degree in Psychology, Social Work or related field from an accredited college or university preferred.
  • Certification: Peer Certification, if Master’s Degree requirement above is not present.
  • 3+ years of experience.
• Delaware:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Licensed Associate Counselor of Mental Health (LACMH), Licensed Associate Marriage and Family Therapist (LAMFT), Licensed Associate Chemical Dependency Professional (LACDP), or Licensed Master Social Worker (LMSW).
  • Master’s Level Education is required, with licensure preferred.
• Louisiana:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Provisional Licensed Professional Counselor (PLPC), Licensed Master Social Worker (LMSW), Provisional Licensed Marriage and Family Therapist (PLMFT), or Licensed Addiction Counselor (LAC).
  • Must be 24 years or older.
• Maryland:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Clinical Professional Counselor (LCPC), Licensed Clinical Marriage and Family Therapist (LCMFT), or Licensed Clinical Social Worker (LCSW-C).
• North Carolina:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Licensed Clinical Mental Health Counselor Associate (LCMHCA), Licensed Marriage and Family Therapy Associate (LMFTA), Licensed Clinical Social Worker Associate (LCSWA), or Licensed Clinical Addiction Specialist Associate (LCASA).
• Ohio:
  • Master’s Degree in Social Work or Counseling from an accredited college or university.
  • Licensure: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapy Associate (LMFTA), or Licensed Social Worker (LSW).
• Washington:
  • Master’s Degree in Psychology, Social Work or related field from an accredited college or university.
  • Licensure: Licensed Mental Health Counselor Associate (LMHCA), Licensed Marriage and Family Therapy Associate (LMFTA), Licensed Advanced Social Worker Associate (LASWA), or additional specified state licensure for Licensed Agency Affiliated Counselor (AAC).

Benefits

• Competitive health, dental, and vision insurance.
• Access to mental health resources and wellness programs.
• Strong retirement plan with company matching.
• Generous paid time off to support work-life balance.
• Ongoing opportunities for professional development and training.

Pay

$31.00 - $32.00/hour

Sign-On Bonus: $2,000

Schedule

7:00pm - 7:30am - Rotating schedule: two days on, two days off, three days on, two days off, with every other weekend off.

Work Location: Crisis - Cumberland Recovery Response Center; Fayetteville, NC