Shift Supervisor

Come and join a winning team at Primanti Bros., an iconic brand originating in Pittsburgh, PA that stands apart from typical sports bars, family-friendly restaurants, and sandwich shops. Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.

About the role

Key Coaches support the Coach Team in all aspects of running a clean, safe environment while maintaining the highest quality standards with beverages, food, and Fan service.

Responsibilities

• Assists with multiple administrative duties including ordering, receiving, inventory, and P&L controls.
• Trains potential Players.
• Provides direction to Players, evaluates, and coaches their performance.
• Assists management team with daily financial responsibilities (cash handling, daily deposits, authorizes comps & voids, etc.).
• Investigates and resolves food quality and service complaints.
• Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to.
• Exemplifies the desired culture and philosophies of the organization.
• Leads by example and fosters mentoring relationships.
• Works effectively with management team and Players.
• Uses a high degree of initiative, judgement, and discretion.
• Rectifies any Fan complaints.
• Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
• When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender.
• Performs other duties as needed per Coach request.

Requirements

• Ability to read and write English.
• Ability to verbalize and clearly respond to Fans and Players.
• Stands/walks 100% of the shift.
• Reaches, bends, stoops, and wipes frequently.
• Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
• Works frequently in damp, hot work environment.
• Works with an open flame.
• Uses sharp knives and utensils.
• May use slicers or other kitchen machinery.
• Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight.

Benefits

• 401(k) matching
• Dental Insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Free meals