Shift Supervisor

Responsibilities

• Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategically delegate responsibilities to ensure smooth, efficient shift operations.
• Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Guide new hires through a structured, checklist-based on-shift orientation.
• Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Address performance issues professionally using structured disciplinary protocols.
• Share key shift updates during handoffs to maintain continuity and transparency.
• Advocate for your shift during interdisciplinary Treatment Team meetings.
• Conduct quarterly safety drills and model best practices to maintain a secure environment.

Qualifications

• Must be 21+ years old, hold a high school diploma (or equivalent), possess a valid driver’s license with a clean record, and pass a Utah State background check.
• Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Understands student challenges, behavioral disorders, and medication protocols.
• Leads by example with strong teaching, motivational, and team-building skills.
• Works effectively with interdisciplinary teams including therapists and nurses.
• Skilled in communication, prioritization, and safely managing crisis situations when needed.