Shift Supervisor

About the role

The Shift Supervisor at Main Event/Dave & Buster’s is responsible for being responsive and empathetic to guest needs, driving innovation on the floor, and fostering a collaborative environment for all team members.

Responsibilities

• Maintain the center’s appearance through established facility cleanliness standards.
• Hold yourself and others accountable for creating a culture of high performance.
• Expand job responsibilities and collaborate with others to generate ideas and improve processes.
• Attend weekly manager meetings, as needed.
• Communicate clearly and effectively in various mediums using verbal and written skills.
• Be responsive and empathetic to guest needs; maintain guest focus while driving improvement and innovation.
• Recognize the company's core competencies and make decisions to protect the business.
• Professionally represent the company when conducting business.

Requirements

• 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role.
• A friendly, professional demeanor.
• The ability to create an amazing guest experience.
• A valid Alcohol Seller/Server and Food Handler Certification.

Qualifications

• 21+ years of age.
• A desire for a management career with Main Event/Dave & Buster’s.
• Solution-oriented with the ability to problem solve in an ever-changing environment.
• An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment.
• Excellent hospitality and employee relations skills.

Skills

• Knowledgeable about the inner workings of Main Event and willing to pitch in across departments.

Benefits

• Competitive salary.
• Quarterly bonus program.
• Health, Dental, Vision, Long & Short-term Disability.
• Employee Assistance Program.
• Buster’s Legacy Fund (Supports team members during difficult times).
• 401K matching plan.
• FREE food and gameplay.
• Larger leadership team = multiple managers per shift.
• FUN work environment.

Pay

Salary Range: $18.50 - $21.25 per hour.

Schedule

Shifts vary based on departmental needs.