Shift Supervisor
About the Role
The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and is further expected to pitch in across departments wherever needed.
Qualifications
- 21 years or older
- A desire for a management career with Main Event
- Solution-oriented with the ability to problem-solve in an ever-changing environment
- Attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment
- Excellent customer service and employee relation skills
Requirements
- 18 months or more with Main Event or 2+ years in a supervisory role
- Friendly, professional demeanor
- Ability to create an amazing guest experience
- Valid Alcohol Seller/Server and Food Handler Certifications
Responsibilities
- Maintaining the center’s appearance through established facility cleanliness standards
- Holding yourself and others accountable for creating a culture of high performance
- Expanding job responsibilities and collaborating with others to generate ideas and improve processes
- Attending weekly manager meetings
- Communicating clearly and effectively in a variety of mediums using both verbal and written skills
- Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation
- Recognizing core competencies of Main Event and making decisions to protect the brand
- Representing Main Event in a professional manner when conducting business
Pay
Compensation ranges from $20.10 to $21.60 per hour.
Why Join Us
“What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guests are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M. S., Shift Supervisor, Texas
“I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it be for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” – T. G., Party Street Shift Supervisor in Kansas City, Missouri