SHIFT SUPERVISOR

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be?

Reports to Area Lead. Pay Grade 22. Professional area Production. Contract type Permanent. Location Mebane.

About the role

The Shift Supervisor leads production operations during assigned shifts, ensuring a safe, efficient, and high-quality work environment while achieving production targets. This role is responsible for supervising and developing team members, coordinating daily manufacturing activities, maintaining compliance with company policies and regulatory requirements, fostering open communication, and driving continuous improvement initiatives to enhance operational performance and team effectiveness.

Responsibilities

• Act as the owner of the assigned production area, managing designated lines and supervising team members during shift operations.
• Oversee daily production activities, ensuring effective employee performance, equipment run-time, and timely completion of tasks.
• Monitor and support employees performing machine operations, safety inspections, troubleshooting, and product inspections.
• Maintain a strong presence on the production floor, including standing and walking throughout the shift.
• Lead daily shift handovers, line meetings, brand changes, clean-inspect-lubricate routines, and stock counts.
• Develop vacation schedules for team members while balancing business and employee needs.
• Participate in root cause analyses related to operational deficiencies and complaints.
• Initiate corrective actions and operational improvements.
• Lead and support projects focused on improving safety, quality, efficiency, and spare-parts costs.
• Encourage employees to identify improvement opportunities and contribute practical solutions.
• Implement appropriate solutions to support the achievement of continuous improvement goals.
• Develop, maintain, and update quality-system documentation and procedures relevant to shift operations.
• Ensure team compliance with all applicable operational and quality procedures.
• Manage employee work-time records, including attendance tracking and overtime reporting.
• Ensure compliance with all JTI health and safety requirements.
• Understand and maintain the required safety control measures.
• Demonstrate safe working behaviors and enforce workplace safety standards.
• Report and address incidents, near misses