Shift Supervisor

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Requirements

• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Qualifications

• Experience as a retail supervisor (preferred)
• High School Diploma or Equivalent (preferred but not required)

Skills

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills

Benefits

• Dental
• Vision
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs (eligibility depends on hours worked)

Pay

The typical pay range for this role is $16.50 - $24.00 per hour (base hourly rate). Actual base salary offer will depend on factors including experience, education, geography and other relevant factors.

Schedule

Anticipated weekly hours: 25. Time type: