SHIFT SUPERVISOR

About the role

The New York City Department of Homeless Services (DHS) is recruiting three Assistant Superintendents of Welfare Shelter to function as Shift Supervisors. These positions will assume responsibility for the provision of mandated services to homeless residents, prepare work schedules, delegate assignments, train support staff, meet regularly with staff, review reports, and recommend procedural changes.

Responsibilities

• Prepare work schedules and delegate assignments to support staff.
• Train support staff to properly conduct their assignments.
• Meet regularly with staff to discuss their assignments and inform them of policies and procedures.
• Review reports and recommend procedural changes as required to improve the delivery of services.
• Serve as the Certified Fire Safety coordinator for the shelter, ensuring that the facility is always following all fire code regulations.
• Work closely with the security site managers and their designees to oversee the activities of security personnel.
• Routinely tour the facility noting irregularities and supervising all corrective measures initiated to abate identified problems.
• Ensure standards are maintained.

Requirements

• A four year high school diploma or its educational equivalent and five years of full-time satisfactory experience in any of the following: Management of a hotel, large lodging house, home for the aged, nursing home, or other institution providing congregate care; or As a commissioned or non-commissioned officer in command of a military or paramilitary unit, or as a supervising law enforcement specialist concerned with the overall analysis of security problems; or Supervision of an organizational segment of at least five individuals engaged in providing direct social services to a disadvantaged client population; or A combination of education and experience equivalent to “1" above.
• A baccalaureate degree from an accredited college may be accepted as equivalent to two years of experience.
• A Master’s Degree in Social Work from an accredited school of social work may be accepted as equivalent of an additional year of experience.
• Casework experience in a Welfare Shelter or comparable institution may be substituted on a year-for-year basis up to a maximum of four years.

Qualifications

• A four year high school diploma or its educational equivalent, and at least one year of supervisory experience in one or more of the areas listed in “1" above.

Preferred Skills

• Excellent organizational skills, strong written and oral communication skills, and strict attention to detail.
• Excellent knowledge of computer applications, i.e. Microsoft Word and Excel.

Pay

$69,880.00 – $98,325.00

Schedule

N/A