Shift Supervisor - 5071

Qualifications

• High School Diploma or equivalent
• At least one (1) years of experience working in residential facility working with homeless, mentally ill or substance abusers
• New York State Security License
• Fire Safety Coordinator License (F-02 & F-80)
• First Aid and Cardiopulmonary Resuscitation (CPR) certification
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment

Responsibilities

• Supervise shift, overseeing and performing crisis intervention and addressing operational problems
• Advising supervisor of shift specific operational problems on a timely basis
• Supervise and perform all regular client service tasks, as well as reporting requirements
• Schedule daily and weekly assignments and monitor functions, and participate in rotation of task assignments
• Administer human resources functions such as coordination and evaluation of staff training, maintaining supervisory notes, facilitating regular shift team meetings, scheduling for shifts, and reviewing time sheets
• Perform special assignments and shift-specific responsibilities as assigned by the Security Director or Operations Director, assuring provision of services and compliance
• Interact with difficult and sometimes abusive clients in a productive and professional manner
• Perform additional duties as assigned

Skills

• Excellent organizational and interpersonal skills

Physical Requirements

• Ability to use a computer for prolonged periods
• Ability to sit, crouch and walk for extended periods of time
• Ability to lift, pull, push and/or move up to 60 pounds
• Ability to bend and retrieve objects and/or documents
• Ability to climb stairs
• Ability to climb and stand on a 15-foot ladder