Shift Supervisor 3rd Shift

About the Role

The Shift Supervisor provides direct oversight of staff and unaccompanied children (UCs) housed by the Refugio Unaccompanied Children Shelter in San Benito, Texas. This full‑time, exempt position manages daily operations for all shifts, ensures staffing ratios are met, and guarantees that daily living needs and essential services are delivered to the children.

Responsibilities

• Supervisory and managerial tasks assigned by the Assistant Center Director or Center Director.
• Serve as the group leader, guiding group interaction processes.
• Share responsibility with staff for safety, personal conduct, and care of youth in the cottage.
• Assess youth needs and help develop treatment, education, and after‑care plans.
• Assist in staff scheduling.
• Interact constructively with staff to develop and implement successful intervention techniques.
• Keep staff informed of significant behavioral conditions affecting individuals or the group.
• Maintain security of the building, grounds, and other posts; intervene during emergencies and crisis situations.
• Oversee programming and evaluate youth skill application in scheduled activities.
• Exercise judgment, discretion, and initiative within established policies and procedures.
• Work weekend and evening shifts as needed.
• Travel with UCs to locations within the United States when required.
• Perform other related duties as assigned.

Minimum Qualifications

• High School Diploma or GED equivalent.
• At least 3 years of experience working with youth or in a comparable environment.
• Professional competencies: Diversity, Conflict Management, Communication, Proactivity.
• Technical competency: Safety.
• Organizational competencies: Leadership, Teamwork, Community Approach.
• Valid driver’s license and flexible schedule.

Skills

• Proficiency with Office 365.
• Bilingual – English and Spanish.

Benefits

• Remote work for eligible positions.
• Comprehensive medical, dental, and vision coverage.
• Company‑paid life and disability insurance.
• 401(k) with matching contributions up to 4 %.
• Employee Assistance Program.
• Generous vacation time (varies by program and position).
• 9 sick days and 11 holidays annually.
• Long‑ and short‑term disability coverage at no cost to the employee.
• Laptop and cellphone provided when required for the role.

Company Culture

Urban Strategies is driven by three core values: Authentic Relationships, Servant Leadership, and Intentional Compassion. The organization focuses on equipping, resourcing, and connecting faith‑ and community‑based groups so children and families can reach their full potential.

Pay

Salary: $25.81 per hour.

Schedule

Full‑time, exempt position. Includes weekend and evening shifts; flexible schedule; occasional travel required.