Jobs · Management · Tennessee

Shift Supervisor 2nd/3rd

Open Arms Care · Memphis, TN · 1 mo ago
On-siteManagementFull-time

ESSENTIAL FUNCTIONS

  • Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
  • Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
  • Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
  • Weekly update of supply inventories.
  • Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
  • Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
  • On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
  • Promote positive participation in client events, scheduled events, and outings.
  • Supervise the Direct Support Professionals on shift and site.
  • Complete on-call for the assigned shift on a rotating basis with counterpart.
  • Submit required documentation, reports, assignments, etc., in a timely manner
  • Absorb and complete the onboarding training of new DSPs and others as assigned.
  • Engage clients in ongoing, meaningful active treatment.
  • Attend scheduled meetings, trainings, and committees as assigned by the SOM.
  • Advocate for the clients in relation to their wants and needs.
  • Ensure the implementation of the mission, vision and core values.
  • Complete additional duties as assigned.

    QUALIFICATIONS

    • High School Diploma required.
    • Supervisory experience preferred.
    • 3+ years of experience working directly with ID/DD clientele preferred.
    • Valid driver’s license required.
    • CPR certification required within 30 days of hire.
    • Certified in Professional Crisis Management (PCM) within 60 days of hire is required.
    • Effective communication, both oral and written skills required.
    • Effective time management skills required.
    • Ability to coach and train direct reports required.
    • Proficiency in Word, Excel and other computer applications preferred.

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