Shift Supervisor 2nd/3rd
Open Arms Care · Memphis, TN · 1 mo ago
On-siteManagementFull-time
ESSENTIAL FUNCTIONS
- Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
- Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
- Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
- Weekly update of supply inventories.
- Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
- Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
- On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
- Promote positive participation in client events, scheduled events, and outings.
- Supervise the Direct Support Professionals on shift and site.
- Complete on-call for the assigned shift on a rotating basis with counterpart.
- Submit required documentation, reports, assignments, etc., in a timely manner
- Absorb and complete the onboarding training of new DSPs and others as assigned.
- Engage clients in ongoing, meaningful active treatment.
- Attend scheduled meetings, trainings, and committees as assigned by the SOM.
- Advocate for the clients in relation to their wants and needs.
- Ensure the implementation of the mission, vision and core values.
- Complete additional duties as assigned.
QUALIFICATIONS
- High School Diploma required.
- Supervisory experience preferred.
- 3+ years of experience working directly with ID/DD clientele preferred.
- Valid driver’s license required.
- CPR certification required within 30 days of hire.
- Certified in Professional Crisis Management (PCM) within 60 days of hire is required.
- Effective communication, both oral and written skills required.
- Effective time management skills required.
- Ability to coach and train direct reports required.
- Proficiency in Word, Excel and other computer applications preferred.