Shift Supervisor 1

Job Summary

As a Shift Supervisor, your responsibilities include:

• restaurant operations
• product preparation
• customer relations
• team management
• ensuring the highest quality of products and services are delivered to each customer every day.

Responsibilities

Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile

Food Safety: Follow all food safety protocols to ensure the health and safety of our customers

Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards

Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards

Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment

Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job

Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Role Expectations

• Work Ethic: Be dependable, punctual, and ready to work each shift with enthusiasm and dedication
• Team Spirit: Collaborate with your team to make each shift enjoyable and successful
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
• Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills And Qualifications

• Great Attitude: Must be willing to smile. We will teach you the rest
• Team Player: Success depends on the team's success
• Learner Mindset: Enjoys learning and following processes and guidance

Requirements

• Must be at least 18 years old with valid U.S. ID
• Must be flexible with work hours, including weekends and holidays, to meet business needs
• Ability to stand for lengthy periods and lift up to twenty-five pounds
• Be willing to have fun and be part of the Mitra culture