Shift Mgr

This is a 12-hour night shift position located in Hershey, PA.

About the Role

The Hershey Company West Hershey plant is a Union plant producing products such as White & Dark Paste, Kisses, Nuggets, Milk Bars, Almond Bars, Rolo, Syrup & Cookies and Crème in a high-speed complex environment. This position is responsible for managing a superior safe, quality, efficient, and cost-effective operation by leading and directing Production Supervisors, Maintenance Supervisors, and hourly maintenance and production employees to ensure compliance with established company rules, plant policies, and procedures on a specific shift. The role involves meeting production schedules with minimal downtime and production loss, overseeing sanitation, CIP, logistics, and managing overall plant assets for the assigned shift.

Responsibilities

• Provide a highly visible and accessible presence throughout the plant on the assigned shift.
• Serve as the point of contact for employees without a salaried supervisor on shift, including sanitation, general labor, and 12-hour support.
• Engage with employees to communicate the plant’s mission, goals, and expectations, promoting empowerment and individual accountability.
• Teach problem-solving, interaction management, and situational leadership when issues arise.
• Emphasize the importance of incident reporting, corrective action development, weekly/daily planning, and time management.
• Communicate management’s position or concerns on plant or company issues and keep management informed of employee feedback.
• Provide leadership and participate in problem-solving across the plant for the specific shift, implementing recommendations and solutions for people, product, or equipment issues.
• Act as the crisis lead for the shift, guiding assistance with safety reporting, quality incident management, sensitive discipline issues (e.g., suspensions), and post-accident drug testing.
• Meet plant MIP goals through leadership in safety, quality initiatives, capital expenditures, cost-saving programs, and productivity improvements.
• Coach, direct, train, and develop supervisors for the shift while supporting the manufacturing mission.
• Establish and plan training, particularly for new hires, ensuring alignment with company, plant, and department objectives.
• Lead and maintain the team as a world-class organization.
• Assist with labor scheduling during high call-off events, prioritizing tasks, or providing input on non-production job shutdowns.
• Coordinate and deliver communication activities regarding objectives, results, and plans within the department and across plant functions to ensure seamless operation.
• Make judgment calls on goal alignment to achieve manufacturing excellence.
• Establish, monitor, and control the implementation and administration of all plant and department procedures on the shift.
• Ensure proper implementation and utilization of SAP, analyze data, and lead initiatives based on outcomes.
• Execute plant-wide projects and provide vision and leadership to champion initiatives driving change to optimize safety, quality, and costs.
• Determine appropriate delegation of assignments, follow up, and take ownership of delegated tasks.

Requirements

• Strong change management skills, with a focus on driving and implementing change to optimize safety, quality, and cost.
• Excellent people and leadership skills.
• Strong written and oral communication skills.
• Knowledge of production systems and managerial abilities (e.g., communication, delegation, motivation).
• Problem-solving and decision-making abilities.
• Knowledge of product quality standards and regulatory requirements.
• Ability to work with and relate to all levels of personnel.
• Ability to read and interpret production performance reports.
• Experience in manufacturing supervision.
• General understanding of cost accounting.
• Basic engineering knowledge.
• SAP experience is preferred.
• Proficiency with Microsoft Outlook, Word, and Excel.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 5 years of experience in manufacturing or a high-speed, complex environment.
• Minimum of 2 years in a supervisory capacity preferred.

Schedule

12-hour night shift.