Shift Managers

Starting pay range is $18 - $20/hour.

About the Role

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers. Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance, taking action to meet McDonald’s standards, ensuring safety and security, and communicating with the next Shift Manager.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, and friendly experience
• Monitor and maintain food safety standards
• Oversee internal communication and inventory management
• Maintain daily cleanliness and maintenance
• Manage crew and ensure quality food production
• Deliver exceptional customer service
• Ensure safety and security during shifts
• Assist in scheduling and training crew members
• Help assigned departments meet goals and shift targets

Requirements

• Must be 18 years or older
• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment
• Flexible schedule and ability to work in a fast-paced environment
• Positive team player with a passion for customer service

Benefits

• Paid vacation and sick leave
• Education opportunities through Archways to Opportunity, including high school degree programs, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage (for full-time employees working 30+ hours after one year of employment)
• 401K Retirement Savings Plan with company match (enrollment after one year of employment)
• Short- and long-term disability, life, and accident insurance (after one year of employment)
• Paid leaves of absence
• Service awards
• Perk Spot – discounted program for gift cards, electronics, restaurants, travel, and more