Shift Manager - VAL VISTA
About Super Star Car Wash
Super Star Car Wash is an industry leader providing car wash, detail, and lubrication services in Arizona, California, Texas, and Colorado. They are dedicated to delivering fast, high-quality, professional service in a friendly environment, fostering strong leaders and engaged teams.
Opportunity
The Shift Manager role is ideal for leaders who thrive in fast-paced environments, enjoy developing people, and are seeking a clear pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build well-rounded leadership, business, and operational skills.
What You'll Do
Lead Operations
Own daily shift execution, including staffing, business flow, safety, and service standards
Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion
Ensure smooth shift transitions through clear communication and follow-through
Execute opening and closing procedures and maintain operational readiness
Coach and Develop Teams
Lead, coach, and hold team members accountable to operational standards
Provide shoulder-to-shoulder coaching and celebrate and recognize team members
Support training completion and promote a culture of engagement and accountability
Uphold Safety & Brand Standards
Model company values and enforce policies and procedures
Proactively identify safety risks and address issues immediately
Ensure consistent execution of brand and cleanliness standards
Rotational Leadership Focus Areas
People & Staffing Leadership
Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance
Sales & Training Leadership
Team training, coaching sales behaviors, certification support, and identifying development gaps
Operations & Tunnel Leadership
Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization
What We're Looking For
At least 18 years of age
High school diploma or GED
Minimum 1 year of supervisory or customer-service experience
Retail, hospitality, or car wash experience preferred
Demonstrated ability to lead teams, make decisions, and drive results
High integrity and professionalism
Strong communication and problem-solving skills
Ability to motivate, coach, and hold others accountable
Comfort working outdoors in all weather conditions
Energy, adaptability, and a hands-on leadership style
Why Join Us
Clear career path into higher levels of operations leadership
Hands-on leadership experience with real decision-making authority
Supportive leadership team and structured development opportunities
Stable, growing company with a people-first culture
Physical Activity
- Prolonged periods of standing and walking
- Manual tasks and operating equipment
- Stamina and endurance throughout the shift
What We Provide
Medical / Dental / Vision coverage
STD, LTD and Life Insurance Options
401(k) eligibility with company match
Free unlimited car washes
Accrued vacation time Sick time in accordance with state law
Tuition reimbursement