shift manager - Store# 23927, FRANKLIN WEST CENTRAL

Summary of Experience

• One year retail / customer service management experience, two years preferred OR four years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager, you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community.

Responsibilities

• Lead a team of baristas and support staff
• Manage inventory and ensure smooth operations
• Train and develop team members
• Ensure compliance with health and safety standards
• Handle customer inquiries and complaints
• Contribute to the overall success of the store

Requirements

• One year retail / customer service management experience, two years preferred OR four years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Qualifications

• High school diploma or equivalent
• Valid driver’s license and reliable transportation (if required)
• Ability to work flexible hours including weekends and evenings

Skills

• Customer service skills
• Team leadership and development
• Inventory management
• Health and safety compliance
• Problem-solving and decision-making skills

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Additional pay for working on observed holidays
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to educational opportunities through the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Schedule

Flexible schedule with potential for evening and weekend shifts