Shift Manager Plant Operations

Location: Hibbing, MN. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America, vertically integrated from mined raw materials to downstream finishing.

About the role

As a Shift Manager, you will direct and coordinate safe production at the Plant. Supervise the efforts of experienced operators and technicians to safely and efficiently perform their tasks. Lead operations crew to safely execute plant operations plans on a shift-by-shift basis.

Responsibilities

• Coordinate, facilitate, and motivate employees to safely and efficiently execute and complete their work assignments.
• Strive to keep all employees safe and achieve this by training in safe work practices.
• Complete planned inspections, safety contacts, and task observations as part of the safe production focus.
• Establish high-performance standards for the employees, promote and encourage the achievement of these standards, provide feedback to employees on their progress, and implement disciplinary measures if necessary.
• Update scheduling personnel on daily and weekly carry-over work.
• Supervise hourly employees’ work and develop an understanding of the work being done to increase skill level and maximize operating efficiency.
• Ensure employee compliance with corporate, property, and departmental policies and standard work procedures. Ensure compliance with the collective bargaining agreement.
• Coordinate and facilitate departmental training needs and encourage and assist in employee development.
• Analyze and evaluate the work of technicians and operators with an emphasis on producing recommendations necessary to drive continuous improvement in plant operations.
• Coordinate and facilitate employee involvement in the ongoing improvement of work practices and procedures.
• Communicate and implement safety and loss control standards, company safety rules, and MSHA regulations. Understand and communicate environmental policies and procedures.
• Resolve employee problems through effective communication.
• Communicate with the Mine dispatch operator as it relates to the delivery of ore to the Plant to prevent disruptions in either the Mine or Plant. When issues arise and disruption is evident, take immediate corrective actions required and provide information to the senior supervisor identifying the issue and the corrective action taken. If corrective actions cannot be immediately addressed, elevate the issue through the action card process for reporting in the level two meeting and task assignment.
• Supervise and direct operating crews and hold them accountable to safely meet performance expectations and standard work. Where there is variation to the standard work being performed between crews or individuals, take necessary action to educate to standards. In the event the standard needs to be modified by identifying improvements, document the recommended change and bring the improvement opportunity to the senior supervisor for review.
• Implement and sustain current best practices related to maximizing production to minimize variation across crews. Where variation is present, review the standards with the individuals and monitor the standard to minimize variation.
• Monitor Plant performance during the shift to ensure the process operates within the operating parameters and address variation to minimize process disruptions. In the event the process falls outside of the operating parameters, take corrective actions. If unable to return the process to within the parameters, elevate the issue to the senior supervisor, identify the current issue, and what actions were tried (or not) to attempt to bring the process back into the operating parameters.
• When equipment deficiencies create an immediate disruption to the process, take immediate corrective action utilizing the proper crafts available. If the deficiency is not creating an immediate operating disruption, enter quality work orders into the system as defined by the standard. At a minimum, the work order identifies the equipment, contains a brief explanation of the issue, the physical location of the deficiency, includes the originator's priority, and as much additional information that can be attained to assist the Maintenance Department.
• Monitor and maintain environmental compliance in the Plant and take the proper actions when required such as dust collection, spill reporting, and fugitive dust. While on shift, the operations supervisor is the single point of accountability for environmental compliance. Understand the department’s environmental compliance requirements and work directly with the Environmental Department for direction, responsibilities, and accountabilities that support environmental compliance.